Windows taskbar/explorer not responsive

[Alexcalibur]

Hello, I am trying to figure out why my wife's computer is having this issue on startup.

When the computer is turned on, it boots into the home screen but the task bar/windows doesn't properly load. The taskbar gives an endless loading symbol, and the windows key won't pull up anything or work at all. 

I have disabled pretty much everything that would run on startup, I have tried starting it in safe mode, and I have tried completely ending explorer and restarting the service. What can I do to try and fix this that doesn't involve me completely reinstalling windows?

 

[seban]

3 minutes ago, Alexcalibur said:

Hello, I am trying to figure out why my wife's computer is having this issue on startup.

When the computer is turned on, it boots into the home screen but the task bar/windows doesn't properly load. The taskbar gives an endless loading symbol, and the windows key won't pull up anything or work at all. 

I have disabled pretty much everything that would run on startup, I have tried starting it in safe mode, and I have tried completely ending explorer and restarting the service. What can I do to try and fix this that doesn't involve me completely reinstalling windows?

 

which drive is the OS booting from

[Alexcalibur]

Just now, Seban said:

which drive is the OS booting from

There is only 1 drive installed on this computer, so presumably the C drive. 

[seban]

Just now, Alexcalibur said:

There is only 1 drive installed on this computer, so presumably the C drive. 

My bad, i meant the type of drive. Is it an HDD or SSD?

[Alexcalibur]

3 minutes ago, Seban said:

My bad, i meant the type of drive. Is it an HDD or SSD?

SSD, Samsung evo whatever SSD 500Gb

 

[seban]

3 minutes ago, Alexcalibur said:

SSD, Samsung evo whatever SSD 500Gb

 

Okay so it's unlikely to be the drive at fault. Have you tried using one RAM stick at a time?

[Alexcalibur]

Just now, Seban said:

Have you tried using one RAM stick at once?

No, but I don't think that is the issue. I think it is software based, as sometimes it works completely fine, and others it takes multiple resets of the computer/time sitting for it to work. 

[seban]

1 minute ago, Alexcalibur said:

No, but I don't think that is the issue. I think it is software based, as sometimes it works completely fine, and others it takes multiple resets of the computer/time sitting for it to work. 

I probably should've asked earlier. Can you list out the specs.

[Alexcalibur]

Just now, Seban said:

Can you list full list of specs?

Ryzen 3200G, 16Gb RAM, a nicer mobo+psu. No gpu