Desktop Freezes randomly

[DemonLies]

For awhile now my computer has just been freezing randomly, it can be when i watch a movie or when i play a game, sometimes when i just leave my computer for a couple of minutes i come back to it being frozen.

 

I use windows 10 Version 10.0.19043 Build 19043 64Bit

 

Specs:

EVGA GeForce RTX 2070 SUPER FTW3 ULTRA

Ryzen 7 3700x

G.Skill 32gb 3600MHz

Asus prime x570x-pro

Seagate Barracuda 2TB+Samsung 970 evo plus 1TB

Be quiet! straight power 11 platinum 750W

 

[Surestgarlic2]

6 minutes ago, DemonLies said:

For awhile now my computer has just been freezing randomly, it can be when i watch a movie or when i play a game, sometimes when i just leave my computer for a couple of minutes i come back to it being frozen.

 

I use windows 10 Version 10.0.19043 Build 19043 64Bit

 

Specs:

EVGA GeForce RTX 2070 SUPER FTW3 ULTRA

Ryzen 7 3700x

G.Skill 32gb 3600MHz

Asus prime x570x-pro

Seagate Barracuda 2TB+Samsung 970 evo plus 1TB

Be quiet! straight power 11 platinum 750W

 

do you use antivirus software

[DemonLies]

1 minute ago, Surestgarlic2 said:

do you use antivirus software

just windows defender nothing else

[Mando772004]

11 minutes ago, DemonLies said:

For awhile now my computer has just been freezing randomly, it can be when i watch a movie or when i play a game, sometimes when i just leave my computer for a couple of minutes i come back to it being frozen.

 

I use windows 10 Version 10.0.19043 Build 19043 64Bit

 

Specs:

EVGA GeForce RTX 2070 SUPER FTW3 ULTRA

Ryzen 7 3700x

G.Skill 32gb 3600MHz

Asus prime x570x-pro

Seagate Barracuda 2TB+Samsung 970 evo plus 1TB

Be quiet! straight power 11 platinum 750W

 

happened to me before just reinstall windows

[DemonLies]

Just now, InfernalClaw said:

happened to me before just reinstall windows

that means formatting the computer correct? will that remove all of the windows files on any of my drives? 

[Mando772004]

5 minutes ago, DemonLies said:

that means formatting the computer correct? will that remove all of the windows files on any of my drives? 

it will only remove the files on the C drive (that is if you reinstall it on that drive). basically it will delete all files on the drive you install the OS on, so any other files on any other drive will remain intact

[DemonLies]

Just now, InfernalClaw said:

it will only remove the files on the C drive (that is if you reinstall it on that drive). basically it will delete all files on the drive you install the OS on, so any other files on any other drive will remain intact

The thing is when i first built my system i had both of my drives connected so it installed a system reserve on my D: drive, so im wondering if that's gonna get deleted as well, i dont mind completely formatting both drives

[Mando772004]

1 minute ago, DemonLies said:

The thing is when i first built my system i had both of my drives connected so it installed a system reserve on my D: drive, so im wondering if that's gonna get deleted as well, i dont mind completely formatting both drives

do yo mean something like this?

if so then you're good go for it

[DemonLies]

Just now, InfernalClaw said:

do yo mean something like this?

if so then you're good go for it

So i just click on remove everything and when reinstalling windows again i keep my D: drive disconnected right?

 

[Mando772004]

1 minute ago, DemonLies said:

So i just click on remove everything and when reinstalling windows again i keep my D: drive disconnected right?

 

id say remove everything but i want to clarify something. when i said " reinstall windows " i meant downloading the media creation tool and creating a bootable usb and choosing the delete everything option that way you are sure your copy of windows is 100% new

[DemonLies]

1 minute ago, InfernalClaw said:

id say remove everything but i want to clarify something. when i said " reinstall windows " i meant downloading the media creation tool and creating a bootable usb and choosing the delete everything option that way you are sure your copy of windows is 100% new

Yes i understand, thank you a lot for the help!

[Mando772004]

4 minutes ago, DemonLies said:

Yes i understand, thank you a lot for the help!

you got it!

[DemonLies]

On 7/28/2021 at 7:47 PM, InfernalClaw said:

you got it!

just got a flash drive so i can get the windows media creation tool onto it, tried to reset and i get this error:

[Mando772004]

2 hours ago, DemonLies said:

just got a flash drive so i can get the windows media creation tool onto it, tried to reset and i get this error:

maybe it needs to be certain format ( i think NTFS)

[DemonLies]

1 hour ago, InfernalClaw said:

maybe it needs to be certain format ( i think NTFS)

Will change the format and try again, thank you for the help again

 

 

[DemonLies]

13 hours ago, InfernalClaw said:

maybe it needs to be certain format ( i think NTFS)

I'm still getting the same error

 

[DemonLies]

14 hours ago, InfernalClaw said:

maybe it needs to be certain format ( i think NTFS)

tried creating a recovery drive and i get this

 

but if it deletes everything on the flash drive i wont have the windows media creation tool

[notmtthew]

7 minutes ago, DemonLies said:

tried creating a recovery drive and i get this

 

but if it deletes everything on the flash drive i wont have the windows media creation tool

it means if you have any photos it will delete everything then put the windows in

[DemonLies]

4 hours ago, notmtthew said:

it means if you have any photos it will delete everything then put the windows in

So i dont need the media creation tool?