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RAM isn't working

Joealex24
By Joealex24
in Troubleshooting
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Posted (edited)

I'm using an old HP prebuilt (hp prodesk 400 g1 sff) to build a nas server. It only has 4gb of ram so I ordered 2x8gb ddr3 @1600 off ebay but it won't boot with either f the sticks in either of the slots and it boots with the original stick in either of the slots. With one of the sticks it continuously beeps 5 times and gives a red light and doesn't boot. With the other stick it still doesn't boot but doesn't go red and only does the beeps once and then the CPU fan ramps up. Could I be doing anything wrong or are the dimms broken and I need to try to get a refund?

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Edited by Joealex24
Added photos of the stock and eBay ram
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