New AMD build - Kernel 41 error - Unexpected Shutdowns

[Candlefish]

Hi everyone, 

just a few days ago i builded a new rig (First try with AMD), but im having unexpected shutdowns while gaming (no more than 1/2hs after in game). when i go to event viewer i can see the error "Kernel 41" I tried updating all drivers, checked if I have the correct version of everything but keeps shuting down unexpectedly during game s. also changed in powersaving options all to performance and disabled all hybernating as a first try to solve...

 

Additional problems I experienced during this 3 days experience so far:

• Was unable to install windows (stuck on logo) - SOLVED, ended up updating bios to the latest version.
• processor was working very hot (Idle 70°C) so underclocked it for a more stable temp (Idle 55°C)

 

All parts are brand new except for the graphics card and hdd drives.

System info:

• Ryzen 5 5600x (stock cooler) - Underclocked to 4.5 / 1.2v (still running a little hot while gaming 70/80°C - im waiting till the AIO arrives)
• Mother Gigabyte B550M Aorus Pro (1.0)
• 32GB Ram (8x4) Corsair Vengeance 3200mhz (XMP enabled and running at 3200)
• Graphics Card ASUS TUF 1660S
• PSU Gigabyte 750w 80 Plus Gold
• WD 750N 250gb (boot) (also new)
• 2x WD blue HDD, 1TB and 2TB mass storage.

Right now Im almost out of options how to solve this, I will try to disable XMP and check, but this is new and dont know how to fix it or troubleshoot it... 

 

[WhitetailAni]

Question:
Why a 1660 Super?
It's a Zen 3 chip paired with a graphics card over a year old and isn't that amazing.

Not really related, though.

Did you install the drivers or have you left it with the Windows-default ones?

[natsukage]

Kernel ID41 just says that windows crashed/rebooted for some reason. I'd check for possibly a loose power cable first. Or test another power supply if available.

Have you tried a synthetic load such as IntelBurnTest or Furmark to test your stability? Underclocking and XMP is never perfect.

[Candlefish]

11 hours ago, ragnarok0273 said:

Question:
Why a 1660 Super?
It's a Zen 3 chip paired with a graphics card over a year old and isn't that amazing.

Not really related, though.

Did you install the drivers or have you left it with the Windows-default ones?

the 1660 was from my old pc, will buy a new one in a few months, 

 

for the drivers i had installed the windows ones and geforce drivers. i installed now all drivers from gigabyte website and repeated the apps that lead to the crash, for now looks like the sistem is stable but will continue testing to ensure if that was the issue 

[Candlefish]

On 12/14/2020 at 2:29 AM, ragnarok0273 said:

Question:
Why a 1660 Super?
It's a Zen 3 chip paired with a graphics card over a year old and isn't that amazing.

Not really related, though.

Did you install the drivers or have you left it with the Windows-default ones?

Thanks, as it seems, ended being a drivers issue. the system works perfectly and without crashing.