Broken blutooth

[Digideath]

Sorry to bother people. I've had a few problems recently and I've resolved most of it apart from this one.

 

Motherboard: msi mpg b550 gaming edge wifi 

 

My board has wifi 6 and blutooth built in. The wifi works well but the bluetooth is broken and I think it's just buggy and worthless.

 

For a start, if I use my phone for example and try to pair with the computer, my phone wont discover the pc. I have to go into bluetooth settings in the pc then scan from there. I can find devices that way. I can even pair with them but the device doesnt show in the computer. I cant use it. Let's just say i pair it with a controller. The controller doesnt show up in windows.

So I have a spare bluetooth dongle. I plugged that In and tested it. Everything worked brilliant. So it's specifically the bluetooth on the board that isnt working properly.

 

To add, I'm on the latest drivers for my board, taken from the msi support page.

 

Is there any way to get this working ok or am I better off just using the dongle I have?

 

 

[NTDaws]

Is this a brand new board?

[Digideath]

Yep. Only a month old at most and i only just started trying to use the bluetooth a week ago.