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hello everyone , I purchased RTX 2060 super founders edition from Nvidia store they have emailed a code to redeem rainbow siege gold edition but when I try to redeem the app responds that they have technical issues any clues please? 

note that I have waited for 3 weeks to get the hardware due to transport difficulties from USA to Iraq 

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https://linustechtips.com/topic/1253809-nvidia-rtx-problems/
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