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Hi there,

 

So in the last couple of days, for some reason my PC completely freezes randomly while playing games after about 10-20 minutes of opening the game. I've had this issue in both Madden 20 and in Minecraft Java Edition, so I don't think it's an issue specific to one game. The only way of fixing it is to, as much as I cringe to have to, force a shut down with the power button. No control alt delete, alt F4, or anything else will fix it. Completely frozen. This only happens within 20 minutes or so of  when I launch a game, I can go for 6 hours just scrolling Google Chrome and not have any issues. No BSOD, "Not responding" or other error message either, just a complete hard freeze. 

 

Recent Changes:

-Changed from "normal" to "ASUS Optimal" BIOS settings (since reverted back to normal)

-Recently upgraded to 16 GB of memory, but I didn't seem to have any issues for the first 5 days or so of having the new memory. 

 

Things I've tried so far:

-Checking for driver updates through NVIDIA (says I have the latest drivers)

-Updating Windows (I updated last night)

-Reverting BIOS settings back to previous settings

-Noticed my boot drive only had 50 GB storage left, don't think that could've been the issue at all but I deleted some stuff

 

PC Specs:

ASUS ROG GL10DH Prebuilt (don't judge me, I know I overpaid)

Ryzen 5 3400G CPU

GTX 1650 (not super) GPU

16 GB Corsair Vengeance memory

500 GB Intel M.2 SSD (boot drive)

2 TB Seagate Hard Drive (where I store my games and other files)

 

I'm assuming that it's GPU related, but Device Manager claims that my drivers are up-to-date. Should I try clean installing them?

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https://linustechtips.com/topic/1247705-pc-completely-freezing-while-playing-games/
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psu? 

 

send temps and usage

PC specs:

Ryzen 9 3900X overclocked to 4.3-4.4 GHz

Corsair H100i platinum

32 GB Trident Z RGB 3200 MHz 14-14-14-34

RTX 2060

MSI MPG X570 Gaming Edge wifi

NZXT H510

Samsung 860 EVO 500GB

2 TB WD hard drive

Corsair RM 750 Watt

ASUS ROG PG248Q 

Razer Ornata Chroma

Razer Firefly 

Razer Deathadder 2013

Logitech G935 Wireless

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25 minutes ago, eeeee1 said:

psu? 

 

send temps and usage

I'm unsure what the power supply wattage is, but since it's a prebuilt (and one by a reputable company, ROG) I would assume it has enough power and probably isn't the power.

 

Using CoreTemp, My CPU stays within a degree or two of 60 Celsius while just running Minecraft and Chrome, with a maximum of 69 celsius. I planned on upgrading the cooling at some point. 

 

I went back and did a clean install of NVIDIA drivers (as opposed to just checking for updates) and checked once again for Windows updates. I did another Windows update (and apparently updated my BIOS while I was at it, which was NOT the plan but luckily nothing bricked) and there was some sort of NVIDIA display driver update as well that I did. I've had Minecraft running in the background for about 5 minutes now with no freezes YET, if it goes for an hour or so without freezing I'll declare the problem fixed.

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34 minutes ago, Boomax7299 said:

Recently upgraded to 16 GB of memory, but I didn't seem to have any issues for the first 5 days or so of having the new memory. 

Common sense says, “Try with your old ram configuration first!”

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