BSOD Hell... Please help D=

[Tim03]

Hello Linus Tech Tippers!

 

Any help in diagnosing my computer's constant blue screen of deathing would be most appreciated. I recently built a new system, I was using my old GPU with the new system and it died I think. I purchased a AMD RX 580 8 GB, and then the computer magically was able to start, so I thought my world would be wonderful again. But instead, I started getting BSOD errors up the wazzuu. Now, I know you may be thinking, replace the GPU. I thought this as well, but prior to this, I had lots of BSOD errors (using my old GPU GTX 780) but I replaced my RAM (which was new) and they stopped. So I'm thinking, maybe this is a motherboard thing? I just don't want to return a GPU to best buy and cost them (bestbuy) money if it is not actually bad.

 

So hopefully someone here can maybe confirm the GPU is dead so I can just go to bestbuy and replace it or maybe I'm a complete fool and have a driver issue and maybe someone could help me resolve that as well. I you very much if you're maybe bored and would like to help me.

 

My dropbox link is below with the required info to post here. Let me know if there are any issues.

 

Also other information requested:

 

• OS - Windows 8.1, 8, 7, Vista ? - Windows 10
• x86 (32-bit) or x64 ? - x64
• What OS was originaly installed on the system? -- Windows 10
• Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from a retailer)?  - I think OEM
• Age of system (hardware)  - Less than 3 months
• Age of OS installation - have you re-installed the OS? Three months ago - have not re-installed
• CPU model - Ryzen 3800x
• Video Card model - RX 580
• MotherBoard - (if NOT a laptop) - B450 AORUS M
• Power Supply - brand & wattage (if laptop, skip this) - Seasonic, 750W (i think)

 

 

https://www.dropbox.com/sh/3e69qnc9i4eody4/AADVdgEbS-A5XaAq3ypP7a9Ka?dl=0

 

 

Thank you very much for any help!

-Tim

[Skiiwee29]

Run DDU on the GPU drivers and re-install fresh. Sounds like a driver conflict is happening. 

[Tim03]

3 minutes ago, Skiiwee29 said:

Run DDU on the GPU drivers and re-install fresh. Sounds like a driver conflict is happening. 

Thanks for the reply Skiiwee29! I'll definitely run the DDU, but what is it?

[Skiiwee29]

Just now, Tim03 said:

Thanks for the reply Skiiwee29! I'll definitely run the DDU, but what is it?

Display Driver Uninstaller. You install it, reboot into safe mode. Run it to delete the drivers and then reboot back into regular windows and install the new drivers fresh. I would recommend having the newest drivers pre-downloaded and waiting and unplugging your internet while you do so so windows doesnt overwrite it and try to install its own drivers. 

[Tim03]

Ahh ok, thank you for the tips! I'm going to try that right now and unplug from the interne. I'll let you know my findings =D

[Tim03]

Ok -- An update. I installed the DDU, I went to safe mode ran the DDU for both NVIDIA, then AMD drivers. Then restarted with no connection to the internet installed the latest AMD drivers. I'm going to get on my Assassins Creed Origins now to test, Normally getting BSOD whenever I get on a game and 5-45 minutes will get one. Hopefully no BSOD. I'm assuming I should not overclock the GPU with the AMD settings for now. However, my RAM is using the XMP O.C. in bios to 3200 MHZ. But it was stable prior to the new GPU.

[Tim03]

 

2 hours ago, Skiiwee29 said:

Display Driver Uninstaller. You install it, reboot into safe mode. Run it to delete the drivers and then reboot back into regular windows and install the new drivers fresh. I would recommend having the newest drivers pre-downloaded and waiting and unplugging your internet while you do so so windows doesnt overwrite it and try to install its own drivers. 

Well things were going well for a bit, I thought the issue was solved... So I went to the AMD software and overlocked the GPU -- After about 20 minutes I got another BSOD, and the speakers started making a buzzing sound before the restart. I found this code in the event viewer "The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80342f1f9bb, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: bf1c5789-ba4b-4294-a553-2fb34b91e106"

[Skiiwee29]

3 hours ago, Tim03 said:

 

Well things were going well for a bit, I thought the issue was solved... So I went to the AMD software and overlocked the GPU -- After about 20 minutes I got another BSOD, and the speakers started making a buzzing sound before the restart. I found this code in the event viewer "The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80342f1f9bb, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: bf1c5789-ba4b-4294-a553-2fb34b91e106"

So it was fine before you overclocked the GPU... so there is likely your catalyst... your GPU overclock is unstable. 

[Tim03]

20 hours ago, Skiiwee29 said:

So it was fine before you overclocked the GPU... so there is likely your catalyst... your GPU overclock is unstable. 

Ok, i'm thinking you are correct. Thank you so much for your help. You're really an expert for sure. You knew my exact problem in mere seconds =D

 I cannot thank you enough!