BSOD's and Blackouts

[Sire_Hank]

Good day everyone,

 i am reopening my issue with new knowledge.

 

i previously posted in this topic:

I hope this is allowed.

I am experiencing game crashes and Bsod's as well as simple Blackouts while playing games.
Not every game causes crashes but some do.
I have experienced crashes in:
"Rise of the Tomb Raider"
"Ori and the will of the WIsps"

The Bsod's usually hint somewhere at a problem with the RAM but they almost always happen when the graphics card is maxed out.
Which is one reason why i thought the PSU might be the problem.

My Setup:

• Intel i7 7700k
• MSI Z270 Gaming pro Carbon
• MSI RTX 2070 Super Ventus OC
• Be quiet! Straight Power 11 650 W (after previous suggestions i changed my psu today but got a game crash and a bsod some time after installing it.)
• 2x Corsair 8Gb lpx 2400Mhz cl16 (Dual Channel Mode)
• 1x Corsair 16GB lpx 2400Mhz cl16
• 1x samsung 970 m2 (system drive)
• 2x samsung 860 (games and old system)
• 1x 4tb WD Blue

The 2070 is hooked up to the 12V lane 3 which can supply around 260W on its own.


The operating system is around 4 days old on a new ssd.

Obviously that also means that the graphics drivers are new.

 

Bios, chipset driver  landriver etc. are up to date.


I hope someone has an idea.

Minidumps are attached.

Cheers.



 

061020-7296-01.dmp 061620-9656-01 - Copy.dmp

[Radium_Angel]

16 minutes ago, Sire_Hank said:

Cheers

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0x1E

PROCESS_NAME:  dwm.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

EXCEPTION_RECORD:  fffff584557c6b00 -- (.exr 0xfffff584557c6b00)
ExceptionAddress: 0000000000000000
   ExceptionCode: 00000000
  ExceptionFlags: 00000000
NumberParameters: 0

TRAP_FRAME:  fffff584557c6a80 -- (.trap 0xfffff584557c6a80)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffa30a6505e0c8
rdx=ffffa30a6505e0c8 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000000 rsp=fffff584557c6c18 rbp=fffff584557c6c80
 r8=0000000000000000  r9=0000000000000000 r10=fffff80210d51a00
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz ac pe nc
00000000`00000000 0000            add     byte ptr [rax],al ds:00000000`00000000=00
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80210e2edf9 to fffff80210ddda20

STACK_TEXT:  
fffff584`557c61d8 fffff802`10e2edf9 : 00000000`0000001e ffffffff`c0000005 00000000`00000000 00000000`00000008 : nt!KeBugCheckEx
fffff584`557c61e0 fffff802`10defa6c : fffff584`557c6b00 00000000`00001000 fffff584`557c6a80 ffff8000`00000000 : nt!KiDispatchException+0x1b3d59
fffff584`557c68a0 fffff802`10debc03 : ffffa30a`6b04b090 fffff584`557c6b99 fffff584`557c6b99 fffff802`00000000 : nt!KiExceptionDispatch+0x12c
fffff584`557c6a80 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff157`8b252581 fffff584`557c7a00 : nt!KiPageFault+0x443

STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff80210d122d5-fffff80210d122d6  2 bytes - nt!MiCheckVadSequential+35
    [ 80 f6:00 a0 ]
    fffff80210d84f1e-fffff80210d84f21  4 bytes - nt!MiFreeUltraMapping+32 (+0x72c49)
    [ a0 7d fb f6:00 28 50 a0 ]
6 errors : !nt (fffff80210d122d5-fffff80210d84f21)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  LARGE

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE

BUCKET_ID:  MEMORY_CORRUPTION_LARGE

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:memory_corruption_large

FAILURE_ID_HASH:  {e29154ac-69a4-0eb8-172a-a860f73c0a3c}

Followup: memory_corruption
 

DWM.exe is your Desktop Windows Manager. Maybe some bad ram (or incorrect RAM timings/voltages, etc. Are you doing any OCing or using XMP?)

[Sire_Hank]

No, as insane as it sounds but both CPU and RAM are running with default settings.
The only thing overclocked is the 2070 but i bought it that way.

16 minutes ago, Radium_Angel said:

DWM.exe is your Desktop Windows Manager. Maybe some bad ram (or incorrect RAM timings/voltages, etc. Are you doing any OCing or using XMP?)

That day i think i also noticed a high usage of the GPU by the dwm.exe

 

18 minutes ago, Radium_Angel said:

Maybe some bad ram (or incorrect RAM timings/voltages, etc. Are you doing any OCing or using XMP?)

Yeah now that the PSU is ruled out i can only imagine it being the RAM or the Mainboard.

I previously thought that it is the uneven number of Ram Slots being used or the different sizes, but there have been mixed opinions about it and i didnt find a single person who could say if thats good or bad.
 

[Radium_Angel]

22 minutes ago, Sire_Hank said:

Ram Slots being used or the different sizes,

The reality of this is it doesn't make much of a difference.

In your case, remove one of the odd sticks and see how the system behaves.

 

Also read up on BSOD DWM.exe, might be the video card as well (but let's hope not)

[Sire_Hank]

19 minutes ago, Radium_Angel said:

In your case, remove one of the odd sticks and see how the system behaves.

yeah i removed the 16GB, now running with 2x8Gb in Dual Channel only.
 

 

19 minutes ago, Radium_Angel said:

Also read up on BSOD DWM.exe, might be the video card as well (but let's hope not)

I have had random bsod's with a previous 2070 by Gigabyte about a year ago. (Sent it back because neither me nor nvidia support could get it to work)
Also my gtx960 did have issues as well, but i dont think i have the dumps anymore.

Most of them pointed at drivers tho.
IRQL_NOT_LESS_OR_EQUAL 
and a couple of others.

Always thought it was my old system or a faulty graphicscard.

 

[Radium_Angel]

17 minutes ago, Sire_Hank said:

yeah i removed the 16GB, now running with 2x8Gb in Dual Channel only.
 

 

I have had random bsod's with a previous 2070 by Gigabyte about a year ago. (Sent it back because neither me nor nvidia support could get it to work)
Also my gtx960 did have issues as well, but i dont think i have the dumps anymore.

Most of them pointed at drivers tho.
IRQL_NOT_LESS_OR_EQUAL 
and a couple of others.

Always thought it was my old system or a faulty graphicscard.

 

Ok, start with the RAM in dual channel, see how it behaves.

If it still misbehaves, then we will look into other options

[Sire_Hank]

Small update:

No issues for a few hours of playing now.

But the problems have been unpredictable ever since, so it doesn't really say anything.
I will test more...


For the RAM:
2x 16GB is probably better than using 4x8Gb right?
(Both costs about the same)
If it turns out that the irregularity is caused by the 3rd bar, i would need to purchase new RAM to get back to 32GB

I suppose using 2x16 abd 2x 8 together wont work either?

[Sire_Hank]

On 6/16/2020 at 7:25 PM, Radium_Angel said:

Ok, start with the RAM in dual channel, see how it behaves.

Seems to work fine.
Been using the pc for a few days with only the 2x 8Gb Bars.
I played through Ori and have had no crash since. And in 10 hours there would have been at least one crash.

Remains the question if it is the asymmetrie of 3 bars or a faulty 16Gb bar.

Any idea how to proceed?
Purchase a single 16GB bar?

Can i use all 4 along?


Also gonna return the PSU.

[Radium_Angel]

33 minutes ago, Sire_Hank said:

Seems to work fine.
Been using the pc for a few days with only the 2x 8Gb Bars.
I played through Ori and have had no crash since. And in 10 hours there would have been at least one crash.

Remains the question if it is the asymmetrie of 3 bars or a faulty 16Gb bar.

Any idea how to proceed?
Purchase a single 16GB bar?

Can i use all 4 along?


Also gonna return the PSU.

Put the single stick in, test with either your normal use of the PC, or memtest86.

After we determine he health of the stick, we can proceed further.