Can't format ssd

[ZuppaSalata]

Hi, 

4 months ago I built my first pc. I installed windows on my ssd and everything was running fine. Then like 2 months ago it started giving me problems like freeze and "insert boot device" during boot. So I decided to reinstall windows. The problem is that even if there are not partitions shown, when I click "install" it gives me an error. It dont even let me create new partitions. 

Now I have windows installed on my hdd, my pc recognise the ssd, but if I try to format it I get an error about something wrong with the file system and I also got an error about "hardware error". 

I don't know what to do. Is it faulty? 

Also here I have the results from CrystalDiskInfo:

I don't have much knowledge with this stuff, please let me know if you notice what could be the problem

 

Thank you so much

 

 

 

 

[Guest]

Run diskpart from the command line. Then list disk, select the disk you want to clean, and clean it. It should work if diskmgmt.msc won't let you wipe the SSD. 

[ZuppaSalata]

9 minutes ago, Konrad_K said:

Run diskpart from the command line. Then list disk, select the disk you want to clean, and clean it. It should work if diskmgmt.msc won't let you wipe the SSD. 

I tried and it gave me this error "irreversible hardware device error", that doesn't look good

[Guest]

1 minute ago, ZuppaSalata said:

I tried and it gave me this error "irreversible hardware device error", that doesn't look good

Well than I would return the SSD if it's still under warranty, seems like this is a hardware issue. 

[ZuppaSalata]

just downloaded Western Digital diagnostic software, it says that the ssd status is good. If I run a quick scan it passes it. But if I run a complete scan it fails. Also when I try to use it to erase the drive it keeps giving me errors

 

Hope the warranty will cover the ssd

Btw thank you for the help!