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At a loss

SilverFang655
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I really need help,

 

I built my first ever gaming pc with the help of my friend starting a year ago and have been upgrading parts since. About three months ago the original power supply that I had in my system blew a main capacitor. Since then I’ve been using a EVGA 750 psu. Unfortunately for a decent amount of time now I’ve been playing Destiny 2 on my system and at basically completely random times my whole system will shut down and won’t come back on till I kill power to the psu. With the help of the already mentioned friend I’ve tried everything. Including:

different power supply, stress tests to try and recreate, making sure everything is up to date, checking bios, making sure nothing is over heating, etc. Its come to the point where we have no clue what’s causing it and we are frustrated and at a complete loss. If anyone can help us it would mean everything. 
 

Configs:

mother board: ATX X470 gigabyte ultra gaming

cpu: ryzen 7 2700

ram: 16 gb

gpu: 5700 xt

storage: 2tb seagate barracuda + 500 gb Samsung 970 evo plus M.2 ssd

 

I’ll be happy to fill in any blanks if it helps me get to the bottom of what’s wrong with my computer. Thank you

 

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Posted
7 minutes ago, SilverFang655 said:

I really need help,

 

I built my first ever gaming pc with the help of my friend starting a year ago and have been upgrading parts since. About three months ago the original power supply that I had in my system blew a main capacitor. Since then I’ve been using a EVGA 750 psu. Unfortunately for a decent amount of time now I’ve been playing Destiny 2 on my system and at basically completely random times my whole system will shut down and won’t come back on till I kill power to the psu. With the help of the already mentioned friend I’ve tried everything. Including:

different power supply, stress tests to try and recreate, making sure everything is up to date, checking bios, making sure nothing is over heating, etc. Its come to the point where we have no clue what’s causing it and we are frustrated and at a complete loss. If anyone can help us it would mean everything. 
 

Configs:

mother board: ATX X470 gigabyte ultra gaming

cpu: ryzen 7 2700

ram: 16 gb

gpu: 5700 xt

storage: 2tb seagate barracuda + 500 gb Samsung 970 evo plus M.2 ssd

 

I’ll be happy to fill in any blanks if it helps me get to the bottom of what’s wrong with my computer. Thank you

 

The PSU capacitor blew or the motherboard capacitor blew? Did you replace both things?

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Posted

This sounds to me like a thermal issue.  How hot is the CPU getting?

MSI MAG X670E TOMAHAWK WIFI Motherboard, AMD Ryzen 9 7900X3D Desk-top Processor (12-core/24-thread, 140MB cache, up to 5.6 GHz max boost), CORSAIR VENGEANCE DDR5 RAM 32GB (2x16GB) 6000MHz CL30 AMD EXPO iCUE Compatible Computer Memory, Samsung 990 PRO NVMe M.2 SSD, 2 TB, PCIe 4.0, 7,450 MB/s read, 6,900 MB/s write, Internal SSD, 2 x Seagate BarraCuda 4 TB Internal Hard Drive HDD – 3.5 Inch SATA 6 Gb/s 5400 RPM 256 MB Cache for Computer Desktop PC Laptop (ST4000DM004), MSI MPG A1000G PCIE5 Power Supply Unit, UK Plug - 1000W, 80 Plus Gold Certified, Fully Modular ATX 3.0, PCIe 5.0 GPU, XILENCE XC982 LQ240PRO AIO COOLER, XFX Speedster MERC 310 AMD Radeon RX 7900 XT 20GB 1 x AOC CU34G2XE & 1 x Samsung U32J59XUQ 3840 x 2160 4K, 1 x Samsung Evo 970 Evo Plus NVME PCI-E 1TB, 1 x Samsung Evo 850 250GB, 1 X Sandisk Ultra II SSD 240GB + 2 X 4TB Seagate Barracuda SATA III,  MZHOU 7 Ports PCIe USB 3.0 Card,  2 x UGREEN Hard Drive Enclosure 3.5 inch External SATA Disk Caddy Reader USB 3.0 2.5 3.5 HDD SSD 16TB UASP Case Dock Station With 12V 2A Power Adapter For Windows with 6TB Seagate Barracuda SATA III, Fractal Design Pop XL Case + 4 Fractal Design 140mm Case Fans, Logitech MX Vertical & MX Ergo Trackball Mouse using same USB unifying device, Microsoft Ergonomic Keyboard, Windows 11 Pro x64 Retail, 6TB Seagate USB 3.0 Backup Plus Hub, Blue Yeti Microphone, Logitech C922 Pro HD,  Logitech C920 Pro HD, Bit Defender Total Security 2021.

 

Second PC (Cyclops) - MSI 990FXA Gaming, AMD FX 8370 4Ghz, Corsair 16GB Vengeance Red 9-9-9-24 1600Mhz, Arctic Cooling Freezer 13, Asus Strix 1050TI 4GB, 1 X Acer 27" Full HD Monitor, 1 X Sandisk Ultra II SSD 240GB, 1 x Samsung Evo 850 250GB, 2 X Seagate Barracuda 2TB, 1 X WD Black 2TB, 1 x ASUS 16x DVDRW, X-Case Eagle III Case, 3 X Corsair AF 120 Case Fans, EVGA 850 G2 80+ Gold + PSU, Logitech MX Master Mouse, Corsair K30 Keyboard, Logitech C920 Webcam, R0DE NT1-A Microphone, Scarlet 212 Audio Interface (Revision 2), Windows 10 Pro X64 Retail, Bit Defender Total Security 2021, 2TB Seagate Expansion USB Hard Drive.

 

Third PC (Old Trustie) - Acer Aspire M3400, OEM Mainboard, AMD FX Athlon II X3 425 2.7Ghz, 16GB Corsair Value 1600Mhz Ram, OEM CPU Cooler, AMD R7 260 2GB GPU, 1 X Acer 27" Full HD Monitor, 1 X Sandisk Ultra II SSD 240GB, 2TB Samsung SATA III, 1 X OEM 16X DVDRW, 1 X Acer OEM Case, 1 X Corsair AF120 Case Can, Corsair CX500 Bronze+ CPU, Logitech MX Master Mouse, Corsair K30 Keyboard, Windows 10 Home X64 OEM, Logitech C920 Webcam, Bit Defender Total Security 2021.

 

Printers Include - Canon MG5750, Canon, IP8750,  Canon Pixma Mega tank G5050 & 2 X Samsung Xpress C410W.

 

1 X Zexrow Xbox360 Wired Game Controller.

 

TP Link Archer AX6000 Cable Router Wifi6 with a Virgin Media Hub 4.0 in Modem only mode running 1GB Fibre internet.

 

Samsung Galaxy S21+ 256GB Mobile Phone.

 

Internet Speed.....

https://www.speedtest.net/result/9935039193

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Posted
12 hours ago, SilverFang655 said:

The psu capacitor blew and I did not replace the motherboard. 
 

Does it only happen when playing that game? If you leave the PC under stress tests does it crashes as well?

The part where you have to physically kill the power to reboot it sounds like a PSU related issue, but since you've already had one fail it might either have damaged something or there could even be a problem on the electric outlet you're using if it keeps happening. Do you have an UPS?

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1 hour ago, 3rrant said:

Does it only happen when playing that game? If you leave the PC under stress tests does it crashes as well?

The part where you have to physically kill the power to reboot it sounds like a PSU related issue, but since you've already had one fail it might either have damaged something or there could even be a problem on the electric outlet you're using if it keeps happening. Do you have an UPS?

I actually went to micro center today and bought one. Also bought a new asus crossair vii x470 motherboard, a ups and a new cpu. Hopefully I’ll be good to go now

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