GT 710 causing Black screen during install

[dmxdwd]

Hi,

 

I got my sister a GT 710 for her first computer, the problem is that whenever I try to install NVIDIA drivers or do Windows Updates, it doesn't give out a display.

 

I have a feeling it does this when it tries to change the resolution to native as whenever the NVIDIA drivers are installing, it looks like it's changing resolution to native but then the display goes.

 

The display is a 1650 * 1050 60hz.

 

What could I do about this, and could this be a faulty GT 710?

 

Thanks!

[dmxdwd]

bump

[mcilie]

so youre saying, you installed the gt 710 into your machine, installed drivers, and now it doesnt give an output? have you tried another port on your gpu? 

[dmxdwd]

1 hour ago, mcilie said:

so youre saying, you installed the gt 710 into your machine, installed drivers, and now it doesnt give an output? have you tried another port on your gpu? 

well the drivers were in the middle of installing and when it went to change the resolution I lost all display, and i wouldnt be able to try another port as my monitor only has 1 port it can use for display