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Microphone problem

My headset microphone makes a static sound and i do not hear myself through it. I have checked everywhere and cannot find a fix. I was also told to check my uncheck all enhancements under the enhancements tab for my microphone, but there is no enhancement tab for me.

link to my headphone (they just arrived today): https://www.amazon.co.uk/Audio-Technica-ATH-AG1X-High-Fidelity-Closed-Back-Headset/dp/B01AYZZUDC?th=1

 

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