Ryzen Pc freezing. Need help

[Toheed]

got my first ryzen pc 3 months ago the specs are

Ryzen 2600

X470 ultra gaming

Rx580

1tb hdd

Adata 240gb ssd

Cooler master mwe 650w 80+ gold

The problem is the pc stucks randomly and I have to hard restart. This mainly happens in demanding titles like fortnit(144fps) It does happens in some older titles but most of the time it happens in fortnite. Sometimes it wont happen whol day but somtimes the pc can freeze every 5 mins. I thought maybe my ram was faulty so I bought new gskill trident z ram sticks. But still the same. I reinstalled windows, updated bios did every possible thing. Memtest etc. Pc usually freezes then gives a BSOD and sometimes it just stops. Bsod is mostly "Unexpected store exception". Now I was going to buy a new board but before that I thought maybe I should post here and maybe someone knows which part is the culprit. Ssd, hdd , mobo or gpu.

Plz I need help 

[Turtle Rig]

3 minutes ago, Toheed said:

got my first ryzen pc 3 months ago the specs are

Ryzen 2600

X470 ultra gaming

Rx580

1tb hdd

Adata 240gb ssd

Cooler master mwe 650w 80+ gold

The problem is the pc stucks randomly and I have to hard restart. This mainly happens in demanding titles like fortnit(144fps) It does happens in some older titles but most of the time it happens in fortnite. Sometimes it wont happen whol day but somtimes the pc can freeze every 5 mins. I thought maybe my ram was faulty so I bought new gskill trident z ram sticks. But still the same. I reinstalled windows, updated bios did every possible thing. Memtest etc. Pc usually freezes then gives a BSOD and sometimes it just stops. Bsod is mostly "Unexpected store exception". Now I was going to buy a new board but before that I thought maybe I should post here and maybe someone knows which part is the culprit. Ssd, hdd , mobo or gpu.

Plz I need help 

Have you overclocked the CPU or Video card ?

[Toheed]

4 minutes ago, Turtle Rig said:

Have you overclocked the CPU or Video card ?

Yes , I did used ryzen master once I got my new system. The system used to work fine but ever since I reflashed the bios of gpu and used ryzen master/msi after burner for once the problem started. But after that I reinstalled windows deleted everythinh. Reset cmos. Switched the bios switch on the nitro+ to factory bios. But the problem never goes. At first I thought it was gpu but then I searched and changed ram sticks but still had the issue. I am not sure if I should change the gpu or motherboard cause I can only do 1 thing at a time.

[Hendrics]

13 minutes ago, Toheed said:

Yes , I did used ryzen master once I got my new system. The system used to work fine but ever since I reflashed the bios of gpu and used ryzen master/msi after burner for once the problem started. But after that I reinstalled windows deleted everythinh. Reset cmos. Switched the bios switch on the nitro+ to factory bios. But the problem never goes. At first I thought it was gpu but then I searched and changed ram sticks but still had the issue. I am not sure if I should change the gpu or motherboard cause I can only do 1 thing at a time.

If you reset your CMOS, I'd assume there is no overclock, but I would check your BIOS again to make sure that there is no sort of overclocking going on, even factory OC on the board.

 

Also, you said you purchased new RAM?

 

I'd take out all but 1 stick of RAM and test the system again. Then repeat that process, using the 1 stick of RAM, in each of your motherboards different RAM slots. If the issue continues, use the other stick of RAM and repeat the process. 

 

Let us know how it goes.

[Toheed]

8 minutes ago, Hendrics said:

If you reset your CMOS, I'd assume there is no overclock, but I would check your BIOS again to make sure that there is no sort of overclocking going on, even factory OC on the board.

 

Also, you said you purchased new RAM?

 

I'd take out all but 1 stick of RAM and test the system again. Then repeat that process, using the 1 stick of RAM, in each of your motherboards different RAM slots. If the issue continues, use the other stick of RAM and repeat the process. 

 

Let us know how it goes.

I flashed my motherboadd bios a lot of times since then for ryzen 3000 compatibility and the only oc going on is the xmp profile is enabled. And yes I had ballistix sport lt before but people told me that Bsod and pc freezes are caused mostly because of rams so I swapped them with gskill trident z rgb. The bsod don't happen that much often but the syste still freezes. And yes I have already ran each ram stick on memtest for 4 passes and they came out clear. 

[Hendrics]

2 minutes ago, Toheed said:

I flashed my motherboadd bios a lot of times since then for ryzen 3000 compatibility and the only oc going on is the xmp profile is enabled. And yes I had ballistix sport lt before but people told me that Bsod and pc freezes are caused mostly because of rams so I swapped them with gskill trident z rgb. The bsod don't happen that much often but the syste still freezes. And yes I have already ran each ram stick on memtest for 4 passes and they came out clear. 

For troubleshooting purposes, I'd recommend turning off ALL overclocked things, including RAM XMP profile. You can always re enable it later. 

 

If you are running a Ryzen 2600, you wouldn't need to flash your BIOS to make it compatible with Ryzen 3rd gen, as the 2xxx models are still gen 1, but that's beside the point. 

 

The point of testing 1 stick of RAM at a time (in each of the DIMM slots) is to isolate the issue further, trying to narrow down to the RAM or the DIMM slot on your motherboard, timing issue, etc.

 

Also, take a look at the RAM you do have and make the sure the part number is on your motherboards specified approved memory list: https://www.gigabyte.com/us/Motherboard/X470-AORUS-ULTRA-GAMING-rev-10/support#support-doc 

 

Best of luck.