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Can't boot into ubuntu

Go to solution Solved by Master Disaster,

Found a similar issue on Ubuntu's forums, the fix was to update the BIOS to the latest version and downloading the latest version of Ubuntu. Looks like it's a compatibility issue between Ubuntu and the firmware.

 

One other answer suggested that booting with a HDMI cable instead of a DP cable fixed it for them.

So I finally got around to installing Ubuntu alongside my windows installation, and for some reason I can't even get it to boot, every time that it doesn't just freeze I get an error about 'no installation media detected' or something to that extent (sorry, not actively booting it atm)

 

I've already tried disabling secure boot as much as possible (there is no on/off switch I could find, but deleting the keys causes the 'enabled' display to switch to 'disabled'), and turning off the both the xhci handoff and compatibility support module in bios in case those are causing problems, removing all USB devices except keyboard, mouse, and boot drive, and recreating the boot drive.... Twice. Any suggestions?

 

(System boots into windows fine and runs like a champ, btw, no issues there)

 

Specs:

Ryzen 5 2400G

16gb ram-dual 8gb Corsair vengeance sticks

Asus rog strix x370-f

Gtx 1050

Thermaltake toughpower 750w

Patriot burst 240 (boot)

2 random data disk drives, plus additional USB peripherals.

 

Bios **IS** up to date, unless asus's updater is lying to me

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We'd need to know what exact message you get before we can help you.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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Are you running in a VM?

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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https://linustechtips.com/topic/1092414-cant-boot-into-ubuntu/#findComment-12795442
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To be specific, the original issue was occuring after it loaded the splash screen, it would then kick it back to the console display with that error I mentioned, now it won't even get to the splash screen before it locks up. Keyboards are completely non-responsive the entire time, can't even get caps lock/num lock to trigger as tested using the lights on the keyboard itself.

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Found a similar issue on Ubuntu's forums, the fix was to update the BIOS to the latest version and downloading the latest version of Ubuntu. Looks like it's a compatibility issue between Ubuntu and the firmware.

 

One other answer suggested that booting with a HDMI cable instead of a DP cable fixed it for them.

Main Rig:-

Ryzen 7 3800X | Asus ROG Strix X570-F Gaming | 16GB Team Group Dark Pro 3600Mhz | Corsair MP600 1TB PCIe Gen 4 | Sapphire 5700 XT Pulse | Corsair H115i Platinum | WD Black 1TB | WD Green 4TB | EVGA SuperNOVA G3 650W | Asus TUF GT501 | Samsung C27HG70 1440p 144hz HDR FreeSync 2 | Ubuntu 20.04.2 LTS |

 

Server:-

Intel NUC running Server 2019 + Synology DSM218+ with 2 x 4TB Toshiba NAS Ready HDDs (RAID0)

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https://linustechtips.com/topic/1092414-cant-boot-into-ubuntu/#findComment-12795490
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