Adobe Acrobat "No Error" Error & Blank PDF

[sorasmemories]

I have an interactive PDF: there are fields that can be filled out and check boxes. On a few PCs, it opens fine in Adobe Acrobat. On a few others, it opens with a popup saying "no error" and the PDF is only one page and completely blank. I have to use Adobe Acrobat because all my other free PDF viewers are either distorted - for example, the lines run together on one - or I can't fill out the fields. I have to do it this way because it's a form for a government agency.

 

I've tried all the usual stuff: uninstalling, reinstalling, deleting all the program folders, running updates, admin vs. non-admin, etc. I can't figure out what's different. They're running Windows 7, same version, and same versions of Adobe Acrobat.

 

Any ideas?

Thank you,

[homeap5]

General hint - try to CONFIGURE your software. Adobe Acrobat has lot of options, including protection etc. Maybe some of them block more demanding content. So instead of reinstalling software, use options and try different settings. Also - maybe your AV software block pdf content. Mostly people don't want when pdf want to connect to internet or using scripts, but in your case it's different, so standard settings are not for you.

[sorasmemories]

I compared the settings on two different PC's (one where the software is functioning and one where it isn't). I couldn't find a difference between the settings. I had both admins and non admins log onto different PC's and the issue was always PC specific, didn't matter who was an admin and who wasn't.

[homeap5]

It may be blocked before - by firewall, by av soft etc. Try maybe pdf xchange viewer - it's not a solution, but may be temporary workaround.