USB is not recognized?

[DubstepZedd]

Hey! 

A while back I started getting this "USB is not recognized" popup and it's really annoying

 

I've already tried taking all USB's out and then put them in one by one to see if it makes any difference. I've tried power regelating them and doing a full reinstallation of Windows 10.

 

I'm stuck and want to fix this as quick as possible..

 

Pictures of the device manage & the error message:

 

 

The thing is that this error occur randomly and sometimes when I hit the desk. It's really weird and it doesnt popup when connecting a device.

[TheBean]

plug in only the ones that you absolutely need. see of the problem still happens.

then plug in something else and check if the problem happens. slowly narrow down which usb is having the problem.

once you find out, try plugging it into another port to see if the problem is with the device or the port. 

[DubstepZedd]

4 minutes ago, Saksham said:

plug in only the ones that you absolutely need. see of the problem still happens.

then plug in something else and check if the problem happens. slowly narrow down which usb is having the problem.

once you find out, try plugging it into another port to see if the problem is with the device or the port. 

Already done that. None of my devices are faulty

[TheBean]

1 minute ago, DubstepZedd said:

Already done that. None of my devices are faulty

could you identify the port?

[DubstepZedd]

4 minutes ago, Saksham said:

could you identify the port?

No, even if I take everything out of the computer the error still occurs

[TheBean]

2 minutes ago, DubstepZedd said:

No, even if I take everything out of the computer the error still occurs

uninstall that device and restart

[DubstepZedd]

Just now, Saksham said:

uninstall that device and restart

I have already tried that. It doesn't make a difference. Seems like this USB isn't giving up

[TheBean]

updated bios?

 

if that doesnt work try option 5 and 6 here:

https://thewindowscentral.com/device-descriptor-request-failed/

 

and try the accepted solution here:

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Fix-for-Unknown-USB-Device-Device-Descriptor-Request-Failed/m-p/6082516#M392632

Edited April 6, 2019 by Saksham

[DubstepZedd]

7 minutes ago, Saksham said:

updated bios?

 

if that doesnt work try option 5 and 6 here:

https://thewindowscentral.com/device-descriptor-request-failed/

 

and try the accepted solution here:

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Fix-for-Unknown-USB-Device-Device-Descriptor-Request-Failed/m-p/6082516#M392632

How do you update BIOS? Never done before

 

[TheBean]

Just now, DubstepZedd said:

How do you update BIOS? Never done before

 

what motherboard do you have? desktop or laptop?

[DubstepZedd]

Just now, Saksham said:

what motherboard do you have? desktop or laptop?

You see the specs below as Orange color, its a desktop

[TheBean]

windows 10 64bit home correct?

 

[DubstepZedd]

Just now, Saksham said:

windows 10 64bit home correct?

 

Yes thats correct

[TheBean]

if you search for your exact motherboard model, go to asus website, click on support, and find the bios download. download that and put it on a usb stick. then do a live chat with asus to help you. I dont have a asus motherboard so i dont know how to update it for you. 

[DubstepZedd]

38 minutes ago, Saksham said:

if you search for your exact motherboard model, go to asus website, click on support, and find the bios download. download that and put it on a usb stick. then do a live chat with asus to help you. I dont have a asus motherboard so i dont know how to update it for you. 

I updated BIOS. Didnt work. I've also tried step 5 in the link you provided. 

[DubstepZedd]

35 minutes ago, Saksham said:

if you search for your exact motherboard model, go to asus website, click on support, and find the bios download. download that and put it on a usb stick. then do a live chat with asus to help you. I dont have a asus motherboard so i dont know how to update it for you. 

The option 6 doesnt work. The "Configure Device" option doesnt exist

[DubstepZedd]

1 hour ago, Saksham said:

if you search for your exact motherboard model, go to asus website, click on support, and find the bios download. download that and put it on a usb stick. then do a live chat with asus to help you. I dont have a asus motherboard so i dont know how to update it for you. 

"Now clean the registry with a reputable program such as CCleaner then take a note of the device/s name and select 'run' from the Windows menu list bottom left."

 

I dont understand this. I downloaded CCleaner and cleaned the registry but there were not any names / devices

[TheBean]

4 hours ago, DubstepZedd said:

"Now clean the registry with a reputable program such as CCleaner then take a note of the device/s name and select 'run' from the Windows menu list bottom left."

 

I dont understand this. I downloaded CCleaner and cleaned the registry but there were not any names / devices

cleaning registry is almost never usefull. also, please for the love of god, do NOT  get a driver updater. they are worse than useless. 

[DubstepZedd]

17 hours ago, Saksham said:

cleaning registry is almost never usefull. also, please for the love of god, do NOT  get a driver updater. they are worse than useless. 

What do you mean? I took your advice and tried to do what they said in the links you provided

 

[TheBean]

3 hours ago, DubstepZedd said:

What do you mean? I took your advice and tried to do what they said in the links you provided

 

i said try option 5 and 6. 

in general cleaning registry only helps 0.1% of the time. so dont expect that to always do what a website says. 

 

what i meant by driver updating is that companies sell software to do it for you. never get those (free ones are even worse). 

[DubstepZedd]

32 minutes ago, Saksham said:

i said try option 5 and 6. 

in general cleaning registry only helps 0.1% of the time. so dont expect that to always do what a website says. 

 

what i meant by driver updating is that companies sell software to do it for you. never get those (free ones are even worse). 

CCleaner is verified, so that shouldn't be a problem?

[TheBean]

29 minutes ago, DubstepZedd said:

CCleaner is verified, so that shouldn't be a problem?

https://www.howtogeek.com/171633/why-using-a-registry-cleaner-wont-speed-up-your-pc-or-fix-crashes/

https://www.howtogeek.com/198758/never-download-a-driver-updating-utility-theyre-worse-than-useless/