Laptop graphics card core clock stuck at idle (139mhz)

[abhig1]

Hi guys, I recently bought the gl502vs gaming laptop with a gtx 1070 from Asus. I ran a few benchmarks (Unigine Heaven and Firestrike) and noticed I was getting low scores. I look at the gpu core clock speed and sure enough it was at 139mhz the whole time even under 99% load. I have the latest Nvidia drivers. I am on windows 10 64 bit. I have tried forcing it to stay at the highest clock speed through msi afterburner but it doesn't crash, it just doesn't change the clock.  I have tried hard reboot and restarting the drivers. I have also tried resetting windows. The gpu memory clock is also stuck. Please help.

[themctipers]

try running it when the charger is plugged in

 

if it has a higher score, change your battery options

far bottom left of taskbar, battery (right click) power management -> extra options -> high power mode

[Frankenburger]

Try enabling VSync. I noticed something weird with my own Pascal laptop (Asus GL502VM, GTX1060), where I would get lousy frames if VSync wasn't turned on for some reason.

[abhig1]

I have tried it the problem isn't the frames, that is the result. The problem is that the gpu core clock is stuck. 

[abhig1]

2 minutes ago, Frankenburger said:

Try enabling VSync. I noticed something weird with my own Pascal laptop (Asus GL502VM, GTX1060), where I would get lousy frames if VSync wasn't turned on for some reason.

I have tried that. The problem is that the gpu core clock is stuck. 

[abhig1]

10 minutes ago, themctipers said:

try running it when the charger is plugged in

 

if it has a higher score, change your battery options

far bottom left of taskbar, battery (right click) power management -> extra options -> high power mode

I have tried that too. 

[themctipers]

1 minute ago, abhig1 said:

I have tried that. The problem is that the gpu core clock is stuck. 

if its just performing good, then theres nothing to worry about

 

if its not performing good, try DDU (display driver uninstaller) and then reinstall nvidia drivers

[abhig1]

8 minutes ago, themctipers said:

if its just performing good, then theres nothing to worry about

 

if its not performing good, try DDU (display driver uninstaller) and then reinstall nvidia drivers

Ok and the performance is low

[abhig1]

9 minutes ago, themctipers said:

if its just performing good, then theres nothing to worry about

 

if its not performing good, try DDU (display driver uninstaller) and then reinstall nvidia drivers

When I uninstall will my screen just go black?

[themctipers]

Just now, abhig1 said:

Ok and the performance is low

when you ddu, dont worry about the display going 768p mode after you restart

just download and install nvidia drivers as soon as possible

[themctipers]

Just now, abhig1 said:

When I uninstall will my screen just go black?

no, it'll switch to the lowest resolution and then your computer will restart

after you boot it up, it'll stay in the lowest resolution 

download and install nvidia drivers for your gpu as fast as possible

[abhig1]

55 minutes ago, themctipers said:

no, it'll switch to the lowest resolution and then your computer will restart

after you boot it up, it'll stay in the lowest resolution 

download and install nvidia drivers for your gpu as fast as possible

Ok I'll report back soon

[abhig1]

3 hours ago, themctipers said:

no, it'll switch to the lowest resolution and then your computer will restart

after you boot it up, it'll stay in the lowest resolution 

download and install nvidia drivers for your gpu as fast as possible

I just tried it and it didn't change anything. If u overclock too high could it cause the card to lock to idle like mine?