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bagelodips

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    bagelodips reacted to Korben in New PC - strange Windows freezes (probable cause: NZXT CAM)   
    Hi there,

    I need some help here. I have build a new computer (partlist at the bottom), so far, so good. It runs very good, performance is ok. But after a while (30-120min) of using it, Windows start to behave strange. Here the symptoms:
    - Windows kind of freezes but I can still move the mouse, move windows around, close apps (but the closed apps icons stay in the taskbar).
    - Youtube videos stop playing.
    - I can open Taskmanager, but not do anything with it
    - I can't logoff or shutdown, allways have to use the power button to hard-shutdown

    What I tried:
    - run some benchmarks, to make sure it's not the hardware, at least not in an obvious way: Blender, Prime95, 3D Mark (Timespy), Shadow of the Tomb Raider
    - I run a memory test (the one from Windows)
    - I suspected WiFi problems and switched to ethernet
    - I suspected iSCSI, switched it off
    - I susepcted NZXT CAM, uninstalled it
    - I ran a Windows repair
    - I reinstalled Windows completely
     
    ...nothing really helped so far, currently testing with the updated driver versions: (lates I could find, except AMD):
    nivida: 451.67
    Intel WiFi: 21.90.2.1
    Intel Bluetooth: 21.90.0.4
    Realtek NIC: 10.039.0212.2020
    AMD Chipset: 2.04.28.626*
    * confusing thing with the AMD chipset driver: AMD's latest driver version for B550 is 2.04.28.626. MSI offers a driver for this board with the version 2.05.04.352. I am now trying the AMD version. First I had the MSI Version.
    I try to keep an eye on temperatures, but they look good (CPU below 50°C, GPU below 50°C). It doesn't happen during workload (I didn't start playing games yet, would be to frustrating with this issue), just regular working, browsing, Youtube.
     
    Additional notes:
    - no overclocking, only XMP Profile for RAM.
     
    Any other ideas?
    If nothing helps I will try to run Linux for a while to see if it is hardware or software related...

    PCPartPicker Part List
    CPU: AMD Ryzen 3 3300X 3.8 GHz Quad-Core Processor
    CPU Cooler: NZXT KRAKEN Z63 98.17 CFM Liquid CPU Cooler
    Motherboard: MSI MPG B550I GAMING EDGE WIFI Mini ITX AM4 Motherboard
    Memory: G.Skill Ripjaws V 32 GB (2 x 16 GB) DDR4-3600 CL16 Memory
    Storage: Intel 760p 512 GB M.2-2280 NVME Solid State Drive (OS)
    Storage: Samsung 960 EVO 1 TB M.2-2280 NVME Solid State Drive (Data)
    Video Card: Gigabyte GeForce RTX 2060 SUPER 8 GB WINDFORCE OC Video Card
    Power Supply: SeaSonic Platinum 400 W 80+ Platinum Certified Fully Modular Fanless ATX Power Supply
    Operating System: Microsoft Windows 10 Pro (x64) 2004
    Case: NZXT H210 Red
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