Pankakes

If it does, any drivers I've downloaded from Elgato won't work correctly. Even tried with their own capture software, got the same error.

Hey everyone how goes it? So the other day I went out and bought myself an Elgato HD60 S capture card...it requires a USB 3.0 connection in order to work. I have 3 USB-A 3.0 ports on my laptop and one USB-C 3.0 port. No matter what I've tried I can't seem to get OBS or the card itself to recognize that I'm plugging it into a USB 3.0 port. It's passing through HDMI to HDMI perfectly fine. I can see things on my TV, but not in my capture software. I'm using a ROG GL503 laptop (I know BLEH GAMING LAPTOP but i'm in a dorm room with another person...) Here are the USB controllers on my motherboard: PCI\VEN_8086&DEV_A12F&SUBSYS_201F1043&REV_31USB\VID_13D3&PID_5666&REV_0322USB\ROOT_HUB30&VID8086&PIDA12F&REV0031 I've made sure webcams are enabled, installed new bios and drivers, changed which port I was plugging the capture card into different USB 3.0 ports, disabling and re-enabling the device in device manager...not sure what else I can do. Device manager is saying the device is working properly. Anyone have any suggestions on what I can do to fix this issue? Thanks everyone :3