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Pankakes

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About Pankakes

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    Newbie

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  1. If it does, any drivers I've downloaded from Elgato won't work correctly. Even tried with their own capture software, got the same error.
  2. Hey everyone how goes it? So the other day I went out and bought myself an Elgato HD60 S capture card...it requires a USB 3.0 connection in order to work. I have 3 USB-A 3.0 ports on my laptop and one USB-C 3.0 port. No matter what I've tried I can't seem to get OBS or the card itself to recognize that I'm plugging it into a USB 3.0 port. It's passing through HDMI to HDMI perfectly fine. I can see things on my TV, but not in my capture software. I'm using a ROG GL503 laptop (I know BLEH GAMING LAPTOP but i'm in a dorm room with another person...) Here are the USB controllers on my motherboard: PCI\VEN_8086&DEV_A12F&SUBSYS_201F1043&REV_31USB\VID_13D3&PID_5666&REV_0322USB\ROOT_HUB30&VID8086&PIDA12F&REV0031 I've made sure webcams are enabled, installed new bios and drivers, changed which port I was plugging the capture card into different USB 3.0 ports, disabling and re-enabling the device in device manager...not sure what else I can do. Device manager is saying the device is working properly. Anyone have any suggestions on what I can do to fix this issue? Thanks everyone :3
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