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logzen

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  1. Agree
    logzen reacted to Donut417 in My review of Spectrum Mobile   
    Kinda hard to take over the market when you dont have a wireless network. They are just an MVNO, nothing special there. There are many providers just like them. 
     
    Personally Im a T Mobile subscriber. They have some of the best customer service out of any company I have had to deal with. Though their network could use a bit of work. 
  2. Like
    logzen reacted to Jtalk4456 in My review of Spectrum Mobile   
    1. I actually believe this is good for the marketplace. All the other ISP's will jump on the bandwagon and bring a lot more competition to the market.
    2. I still plan to move to google Fi long term, but I have to build up some money for the switch, and their phone options are still a bit limited last time i looked
    3. no contract other than phone payment plan. There were no weird fees at time of registration, though coming soon i should be getting a first bill
    4. I had to check on this, and as it turns out, yes
    in the process of learning that I was pleased to find out that their support site for mobile is pretty nifty when it comes to helping people find common settings.
    https://mobile.spectrum.com/support/article/360000683187/device-help-tutorials
    click on any of the phones and a setting you want to work on and it has a visual guide
  3. Informative
    logzen got a reaction from Jtalk4456 in My review of Spectrum Mobile   
    Interesting. I also cringed when I first saw the Spectrum Mobile ads, mostly from a “Wow, is this the best for the marketplace?” Now hearing about their processes, it sounds like the service level for S. Mobile is the same as Charter S., Charter, TimeWarner. Now, I am not too concerned that they will be taking over the cellular market overnight. 
    Thank you for the information! I too have used multiple C.S. services at one time or another and am familiar with the phone tree/department shuffle. Now, I have fell prey to the cord cutting ‘revolution’ and am only paying for internet with C.S.
     
    Best of luck with the rest of your time on Spectrum Mobile. Do you plan to switch again? As my income will be lowering some soon: Is the cost savings worth the ocasional hassle? Also, is there a long-term contract, fees with dissociation? Seemingly pointless fees at time of registration? (Not including 911 or Convenience taxes, if you have them.) Finally, does C.S. Mobile offer Wi-Fi Calling? I’ve found that asking people is better than the website for that particular question.
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