hello, i have a problem on my pc which came out of nowhere suddenly the windows explorer is always at 15% - 20% cpu usage and the fans are spinning crazy and whenever i try to restart or shutdown it keeps on the shutdown/restart screen forever and the only ways is a hard button reset or forced button shutdown. idk what's wrong i have searched for why might that be happening suddenly and how to fix it and came up with nothing if someone can please help me because i'm afraid that one of these hard shutown/resets might damage the windows and i will have to reinstall.
Thanks
MB: MSI Z270 SLI Plus
CPU: Intel Core i7-7700K
Ram:32GB @3200 Mhz
GPU:GTX 1080 Ti
SSD:223GB OCZ-TRION100 (SATA (SSD)) OS
HDD: 1863GB Seagate ST2000DM006-2DM164 (SATA )
7452GB Seagate ST8000DM004-2CX188 (SATA )
OS: Windows 10 64-bit ver: 20H2 Build 19042.685 win feature pack: Windows Feature Experience Pack 120.2212.551.0