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Liquid_Static

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  1. I really appreciate the advice here, unfortunately I just do not have the time to truly pursue legal action. I'm a medical student and spend more hours studying each week then most people spend awake. Honestly I just want ASUS to make good on their warranty and not act like a shitty company.
  2. If it makes you feel better Apple was absolutely wonderful about repairing the speakers in my 2016 MacBook Pro.
  3. You'll probably be fine. Honestly most RMA's probably go through as expected (or we'd hear about it more). My guess is they have target %'s for the techs (e.g. you have to reject 15% of all RMA's for damage) and I was just the unlucky one that day.
  4. It's in the EXIF data, doesn't do much for me if the company just DGAF.
  5. I'm in the USA, and yes, apparently there isn't much I can do beyond filing a BBB complaint and calling them out on social media/forums. I appreciate the gesture, I wasn't kidding when I said I will never be using another Asus product. I simply will not support a company that actually defrauded me.
  6. My thoughts exactly. Someone took a needle or something to the socket.
  7. So, I tried to RMA an X99-WS E motherboard with Asus a few weeks ago. The board just stopped booting one day, code 00. I submitted the RMA, packed the board in it's original box (which was put in another box) with socket cover installed. I even took photos of the board while packing it (for shipping insurance purposes). Here are said photos. My RMA was subsequently denied for "Customer Induced Damage" of which they sent me photos. The tech that got ahold of my board actually BENT A FEW PINS. They claimed they would fix my board for $154. I keep everything I own immaculate and was incredibly surprised by this claim. ASUS shipped the board back to me, which showed up earlier this week. This is the board when I got it back (without a socket cover, might I add). I couldn't believe what I was seeing. I had heard the ASUS horror stories over the years, but I had not ever had to RMA a board with them. Now that I have, what an absolute joke! I have never dealt with such an unprofessional company. I have RMA'd with EVGA and Gigabyte in the past with no issues (let alone anything like this). I went and contacted there corporate care team. I spoke for about 30 minutes with a rep (who was actually quite nice) who promised he would get the issue sorted out for me after I sent the photos I had taken. As requested, I sent the photos and waited. Yesterday I got an email from what I presume is the rep's manager saying my "request for free repair" had been denied and that if I wanted my motherboard fixed I should have paid the fee they requested. I have no idea what recourse I can take. If anyone has any advice I'd gladly take it. It's essentially my word vs. theirs. I'm sure plenty of people have successfully RMA'd through ASUS - I just got screwed here. Unfortunately I'm the one out a couple hundred dollars looking for a new X99 motherboard. Needless to say I'm incredibly upset with ASUS and will NEVER be purchasing or recommending another product from them. EDIT: Apparently a misunderstanding, will be getting resolved.
  8. Fair enough! I’ve been very happy with x299 so far.
  9. INTRO: So this is my first personal rig build in over 2 years! I haven't been completely disconnected from the PC world but most of my free time has been spent working on my media server. That being said this rig was a ton of fun and definitely a learning experience. This is my first build with Intel's HEDT platform which definitely has a few quirks. I know 1080 Ti SLI is completely unnecessary but it's hard to deny how sexy SLI GPU's look. I'd love to hear what you all think! RIG SPECS: Full specs and overclocks are as follows: Case: Fractal Define S (w/out window) Motherboard: ASUS x299-A CPU: Intel Core i7-7820x @ 4.6 GHz (1.246v) RAM: 32GB (4x8GB) Kingston HyperX Predator DDR4 3000 GPU: 2x EVGA 1080 Ti FTW (2050 MHz, +500 Memory) Storage: 1024GB Crucial OEM SSD (I use a NAS for everything else) PSU: Corsair RM 1000x Fans: 5x Noctua NF-F12 Radiator: 1x 360 XSPC, 1x 240 XSPC Blocks: EK Supremacy Full Nickel CPU Block & EK Nickel-Acetal GPU Blocks w/ Stock Backplates Fittings & Tubes: 3/8,5/8 XSPC Fittings and White Primochill Tube Reservoir: XSPC Photon 170mm Pump: Laing D5 I know hardline is all the rage now, hopefully my old school build still gets some love.
  10. It's all about latency. This page explains it pretty well. http://www.crucial.com/usa/en/memory-performance-speed-latency DDR2 667 is only a nanosecond or two slower than DDR4 at 2666. Now bandwidth on the 2666 part is much higher but that's a little less important.
  11. Honestly, just like today, RAM speed isn't super important. Any RAM you pick up will be fast enough for the CPU to not meaningfully impact gaming performance.
  12. Yes. I was having similar issues transcoding with my Haswell Xeon until moving up to 16gb of RAM.
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