Well, troubleshoot the problem to begin with. Pull the cards and just run on the iGPU. Then plug one card back in a time in the top slot. If they both work individually then you'll still good. Just do what you can before you start shipping parts back because you think they're bad.
**EDIT**
Make sure you reset the motherboard as well. Unplug the unit, push the on button once or twice. Remove the cmos battery for a while. Put the battery back in, plug it back in and try to start. Make sure your memory are in the proper slots and firmly pressed it. Also, make sure that all your psu connections are plugged in properly as well.