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CableMod

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Everything posted by CableMod

  1. CableMod
    @Justinnlin happy to hear support still hooked you up! Better this way though, now you get a shiny new card and likely get a card with the new CEM 5.1 connector update which further helps prevent issues with loose connections.
  2. CableMod
    I wasn't aware you redeemed EAP, we do note that once EAP is redeemed, the V1.0 warranty is void, as it then transfers to whichever product you selected instead (V1.1 adapter in this case gets the warranty transfer for the free product redeem). We will still offer a repair for your card though, do not worry, so chat up support about that and they'll get you covered still even if the warranty coverage is shifted.
  3. CableMod
    Don't worry - you're absolutely covered with us, in good hands.
  4. CableMod
    @Justinnlin very sorry to see this happened. Please reach out to our support team and they will make sure you're fully taken care of. Rest assured, you're in good hands and will have zero out of pocket expenses. https://cablemod.com/support/
  5. CableMod
    Haha all good, happy to help! You're very welcome.
  6. CableMod
    Ordering from us would likely take 1-2 weeks right now. Are you going for a 40 series card? If so, grab this kit here: https://www.amazon.com/dp/B0BJ34C92D It would definitely be there quick with PRIME at the ready.
  7. CableMod
    Correct, go with the dual kit since it has the 16 pin to 3x8 but also has the native 16 pin to 16 pin. That kit gets a freebie, may as well take it. Only difference is that extra cable though.
  8. CableMod
    That's a quality pick for sure.
  9. CableMod
    We've been making good progress on turn around times and catching up on backlog, shouldn't be waiting too long.
  10. CableMod
    @Mr Technician if you are going to use a 4090 you would want our 12VHPWR kit instead actually. That can be found here: https://www.amazon.com/dp/B0BJ34C92D?th=1 The splices though are just a way of cleaning up the pinouts a little bit, since on direct replacement cables, the wires do cross at the PSU end to account for pinouts, and it still keeps the pinouts the same at the end of the day, no harm, just cleans up the aesthetics a bit, since those are out of sight anyways because the PSU shroud/motherboard tray it gets tucked away into.
  11. CableMod
    @DELTAprime sounds very out of the norm for our support, but typically melting issues are from cables not being fully seated, since electrical arcs form which will lead to a constant heat build up until melting occurs. Can you please message me your email address so I can look into your ticket and help make sure you get taken care of? We'll make sure you get new cables for anything that melted.
  12. CableMod
    Fully normal, yep! We made it like this to make sure when you're removing it and installing it that you don't damage anything. The fires/melting instances only occurred if the cables weren't fully plugged in, that wasn't exclusive to the 12VHPWR cables though, it just became more popularly known because of those issues since the cards are much more expensive now, but this happened even on 6 pin and 8 pin cables too. If you don't plug the cables in fully, electrical arcing happens, where heat will continue to build up until, well, the melting points occur. Again though, as long as everything is fully plugged in, no gaps in your connections, you won't have this issue. :)
  13. CableMod
    Something else to note, it is recommended to use 16 AWG cables on the Nvidia FE cables, I believe the Strimers are 18 AWG unless something has changed on those. Worth looking at though.
  14. CableMod
    We do sell the 12 pin Micro-Fit PCI-E cables for Nvidia FE cards via our configurator page actually. These are offered in direct replacement cables (for select PSUs) as well as extensions. Let me know if you have questions. https://store.cablemod.com/configurator/
  15. CableMod
    We don't actually put the heatshrink/splices in the middle of the wire on longer, more traditional lengths. These cables are probably in the 100-150mm range, which we do warn people when they ask us about, that the cables will look a little messier in the shorter lengths like this due to the splices when you are working with the pro cables, and which is where we also recommend our classic or SFF cables since those are cleaner. This is normal and you'll see that on other brands as well I'm sure if you look around. This is due to the increased thickness of the pro cables though, with the increased thickness you cannot fit the double wires in the same terminal at the PSU end, which is why they are spliced and heatshrink is applied. Just wanted to clarify that and provide the reasoning behind it. We do tend to keep the splices around the same distance away though at the PSU end, but again, on cables that are 250mm-1,000mm in length, they would be around 50mm away from the PSU connections in the same way, so they're tucked under the PSU shroud or behind the motherboard tray and out of sight completely.
  16. CableMod
    You're very welcome!
  17. CableMod
    We support that PSU on our configurator page actually. If you need help on which cables you need, please let us know! https://store.cablemod.com/configurator/
  18. CableMod
    @oi you fully safe to use, yep! We may at times move around a cable to clean up the pinouts, but rest assured, everything we ship is fully safe to use and fully plug and play because we test and retest everything prior to shipping to ensure it. You'll notice sometimes on your stock cables, you have two wires that terminate into the same terminal at the PSU end, with the pro cables, they're too thick to terminate two wires into the same terminal, that's why we splice them (the heatshrink where 2 wires transition to 1). It's still 8 wires in total though as such though as you can see at the GPU end. Just wanted to explain that as well for anyone who may have questions about that.
  19. CableMod
    @Ahellmann doesn't look like you're going for an RGB build, no? If you aren't going with RGB then I'd say go with the ModFlex as it's more of a matte look and would give that nice subtle look to match the rest of the hardware. ModFlex is also more flexible for a smaller case like this which would also make it a great pairing. ModMesh is more bright on the sleeving colors though if you want something vibrant to *POP* inside the build without RGB, or with RGB alike.
  20. CableMod
    Should also clarify, that is not a CableMod extension, but rather, looks like an RGB cables underlying extension.
  21. CableMod
    You're very welcome, if you have any additional questions, please let me know!
  22. CableMod
    @CriSis_I don't have a side by side comparison unfortunately (I work from home), but I do have photos of two builds I've done for reference where you can see the differences. ModFlex is more of a matte finish and ModMesh is more of a glossy finish if you think in painting terms though if that helps as well. ModFlex: https://builds.gg/nuggetking/purple-rain-9 ModMesh: https://builds.gg/nuggetking/client-build-3-18394
  23. CableMod
    @tkitch@tekctrl87 we unfortunately haven't verified the version II models for their pinouts so we wouldn't have replacement cables to offer for these, sorry.
  24. CableMod
    Very welcome of course - and sounds like a plan!
  25. CableMod
    @Brumdabumdada we have extensions as well as direct replacement cables depending on what you'd rather. Direct replacement cables for your PSU: https://store.cablemod.com/products/?filter_series=c-series-rmi-rmx Extension cables: https://store.cablemod.com/products/?filter_series=universal-extensions
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