NCIXjulia

(That drives me insane too ) I've passed this information on to our manager so be on the look out for neatly placed stickers!

Hi Daniel, We're sorry to hear that was your experience and have already taken steps to repair your PC. As you mentioned, we have replaced all the parts in your PC and have already sent it to RMA to fix the corrupted windows. We understand that there are two sides to every story and have notified our department managers to prevent this from happening again. Please understand that all of our Customer Service Representatives are always willing and are all fully capable of helping you with any issues. Our technician has sent you some contact information already, so please feel free to reach out if you have any questions. We hope to change your mind about our service and get your PC working and back to you as soon as possible! Regards, NCIX Julia