Dorian_WD

The WD Blues spin at 7200RPM compared to 5400RPM on the WD Greens, so in case performance is important for you, then you should stick with the blue drive
 
Cheers, Dorian_WD

Hey brob, 
Thanks for the advice! I have updated my signature and hope it is more obvious now
 
Cheers, Dorian_WD

Hey there, the WD Blue hard drive Deletive has selected is a very good option - it spins at 7200 RPM, has 64 MB cache, which will reduce the load times, and will fit your budget.
 
Cheers, Dorian_WD

Hey there, if you are going to use the HDD as secondary storage, then the WD Green is a very good solution - it is quiet and uses less energy. However, if you want the hard drive to load games or photo/video editing programs then you could check the WD Black which has larger cache and will decrease the load times. It also comes with a 5-year warranty. Further info you can find here:
http://www.wdc.com/en/products/products.aspx?id=760
 
Cheers, Dorian_WD

Hi Michael, I am sorry to hear about your issue.
There could be several reasons for this error message but in most of the cases it occurs because of the Winlogon.exe file.
In order to make sure which is the route cause you can run Drwtsn32.exe.
Here are the steps you need to follow:
Type System Root\System32\Drwtsn32.exe -I in Command Prompt and hit Enter, then type System Root\System32\Drwtsn32.exe
and then select Append to existing log file, Create crash dump, Visual Notification. After the computer restarts run Drwtsn32.exe to determine what is causing the error.
On the Microsoft Support page you can find detailed information on the different steps you can take in order to troubleshoot the 0xC000021A error.
Here is the link: http://support.microsoft.com/kb/156669
 
Hope this will help.
Cheers, Dorian_WD

Hi, I tried to give a fast solution. Another option would be to uninstal the drivers from Device Manager by right clicking on the My Passport and then uninstall.
Once done the system can be shut down and the device unplugged. After booting the hard drive can be plugged in which will allow a new installation of the drivers. 
 
Cheers,
Dorian_WD

Hi arbie1234, I am sorry to hear about your issue. 
Can you please let me know what is the model of your laptop and the OS you are running on it.
Did you try connecting the hard drive to the USB 2.0. port of another computer?
What I would suggest is that you go to Device Manager, right click Properties of usb device, Power Manager, uncheck Power off. 
If this does not solve your issue I assume this could be a drivers' issue.
You can therefore check if the driver is up to date and if not, you can check the link below in order to download the latest version.
http://www.driverscape.com/download/wd-my-passport-0748-usb-device
I hope this helps. Let me know in case you have further questions.
 
Cheers,
Dorian_WD