Hey guys,
So I recently purchased an Acer Aspire V3-371 and like anyone on this forum would do, I put a brand new SSD in it. In this case, a 500GB Samsung 850 Evo. After installing the SSD and a fresh copy of Windows 10, I would occasionally run into (and still run into) a problem whereby the laptop would randomly lose power, shut down and restart. It happens more often when I'm running more intensive tasks such as Lightroom or even when watching a livestream on Twitch.
Event Viewer shows the following errors:
142 - Occurs when the system has stopped responding and the hardware watchdog triggered a system reset.
41 - Occurs when the system reboots without cleanly shutting down (caused by the previous error)
One thing to note, I ran the laptop with the stop HDD without any problems for hours and it didn't crash once.
Here are the things I've tried so far:
- Sent the laptop back to Acer. They did some stuff, idk, worked with the stock hardware, still failed with the SSD
- Installed Samsung Magician and tried to optimise the SSD
- Optimised the SSD within Windows 10 itself
- Updated all the drivers and installed Intel's Rapid Storage Technology driver thing
- Looked for an IDE/AHCI mode switch option in the bios (doesn't exist)
- Installed WhoCrashed to see if a driver failed at the time of crashing (no valid crash dumps were found)
I think it might be something to do with a hardware configuration or something but I'm not entirely sure. Any help would be greatly appreciated.
Thanks!