MSI Apache Pro recovery loop

[4flat4life]

Got a laptop for repair, and it is being extremely weird... 

I work in IT, I am not completely clueless, I have googled for hours now and tried all of the obvious. 

 

The BCD is corrupt, so of course I follow the on screen instructions, "Press F1 to enter Recovery Environment" 

Infinite loop.

I can't get past it. Can't boot. Not to Windows, not to a USB, not a recovery, not even to the Windows Creation Tool. 

 

I get the BIOS Splash, MSI, a loading icon swirl underneath it, and then a black screen forever or I get the BCD error, press F1 to go to recovery, which brings me right back around to BCD error, press F1.

 

I have gone through every BIOS option, and looked for an update. 

 

I am at a loss now.

[Guest Generallee]

Whats the BCD ?

[General Winter]

3 minutes ago, Generallee said:

Whats the BCD ?

Boot Configuration Data

[Guest Generallee]

 

2 hours ago, 4flat4life said:

...

Normally you can still boot to a usb drive, check the boot order in the bios and put the usb in top

[4flat4life]

10 minutes ago, 4flat4life said:

I work in IT, I am not completely clueless, I have googled for hours now and tried all of the obvious. 

 

I can't get past it. Can't boot. Not to Windows, not to a USB, not a recovery, not even to the Windows Creation Tool. 

 

1 minute ago, Generallee said:

Wew lad careful on that edge lmao420 amirite

 

Normally you can still boot to a usb drive, check the boot order in the bios and put the usb in top

Re-read my post.

[Guest Generallee]

Just now, 4flat4life said:

 

Re-read my post.

You can stil go to the BIOS right ?

[4flat4life]

Just now, Generallee said:

You can stil go to the BIOS right ?

Obviously. 

[Guest Generallee]

Just now, 4flat4life said:

Obviously. 

If you plug a usb drive does it show up under the boot order menu ?

[4flat4life]

1 minute ago, Generallee said:

If you plug a usb drive does it show up under the boot order menu ?

Yes. 

And when I try to boot to it, I get a splash screen, *MSI*, and a twirling Windows Logo, then a black screen forever. 

 

Could you read the original post before commenting please? This is really a waste of time. I already said all of this.

[Guest Generallee]

Just now, 4flat4life said:

Could you read the original post before commenting please? This is really a waste of time. I already said all of this.

Sigh,

 

Remove the hard drive entirely and all but one ram stick and try to boot again with the usb drive.

 

 

[4flat4life]

Just now, Generallee said:

Sigh,

 

Remove the hard drive entirely and all but one ram stick and try to boot again with the usb drive.

 

 

Can't take the laptop apart without voiding the warranty, and since it's not mine, I can't do that. 

[Guest Generallee]

Just now, 4flat4life said:

Can't take the laptop apart without voiding the warranty, and since it's not mine, I can't do that. 

Well I doubt I or anyone in this forum will be able to help you, sorry about that. Advise the owner to send his computer back to MSI for a repair.

[4flat4life]

Just now, Generallee said:

Well I doubt I or anyone in this forum will be able to help you, sorry about that. Advise the owner to send his computer back to MSI for a repair.

That was my fear. 
Last ditch effort.