Need Advice TechTippers

[Your Filipino Friend]

Our department has existing NAS connected to a router which we cannot access.
If I RESET the router to its default where the NAS connected will it affect it?

by the way, we access our NAS using its IP 192.168.100.***

Thank you in advance!

[jkirkcaldy]

it should be fine. And if you can't access your nas anyway you may not have a choice. 

 

Is your nas set up with a static IP address? if so is this set on the nas or the router? i have has issues before where if the static IP was set on both my devices then it wouldn't work properly. 

 

I would restart the router and look at the DHCP table to see what IP address your nas is pulling. It may have changed for some reason or there may be a conflict somewhere. 

 

Depending on your nas can you access it through the cloud? I know Qnap systems let you access and manage their systems through the cloud.

[Your Filipino Friend]

6 minutes ago, jkirkcaldy said:

it should be fine. And if you can't access your nas anyway you may not have a choice. 

 

Is your nas set up with a static IP address? if so is this set on the nas or the router? i have has issues before where if the static IP was set on both my devices then it wouldn't work properly. 

 

I would restart the router and look at the DHCP table to see what IP address your nas is pulling. It may have changed for some reason or there may be a conflict somewhere. 

 

Depending on your nas can you access it through the cloud? I know Qnap systems let you access and manage their systems through the cloud.

We can access our NAS file storage but not the one that I can reconfigure It. The only problem is that our old IT didn't leave any security credentials to access Sophos UTM9(firewall) where Router and NAS are connected. He also blocked the IP where we can access the Router, that's why I need to reset everything except NAS.