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Hi Sirmat,

I apologize for the lengthy wait time. I suggest clearing your cookies and trying again to connect using Internet Explorer or Mozilla Firefox.

If this does not resolve the issue, you can reach us at an alternate method of contact such as text, phone, or email.

https://help.newegg.com/ContactUsMonday - Friday: 5:30 AM - 5:30 PM PST

Thank you,

Darlene (Newegg_Support)

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