PS4 doesn't recognize USB-Stick !?

[Marmaran_1]

Hello guys,

I changed out the 500GB HDD of my PS4 out with a new 2TB one from Seagate. Amazon link

The problem is the PS4 doesn't recognize the USB-Stick with the update file.

(I formatted it to FAT32 and the file is in the right spot: PS4/UPDATE/PS4UPDATE.PUP)

Can you please help me I'm really frustrated right now.

 

(yes I saved my data before changing the hdd)

[LongDashund]

Try a different USB maybe? idk. If you are following a tutorial, try a different one too. Just keep on trying

[Ryoku]

If your PS4™ system does not recognize the update file, check that the folder names and file name are correct. Enter the folder names and file name in single-byte characters using uppercase letters.

 

if that doesn't work your usb stick probably isn't compatible.

[TheBestUserName]

6 hours ago, Marmaran_1 said:

Hello guys,

I changed out the 500GB HDD of my PS4 out with a new 2TB one from Seagate. Amazon link

The problem is the PS4 doesn't recognize the USB-Stick with the update file.

(I formatted it to FAT32 and the file is in the right spot: PS4/UPDATE/PS4UPDATE.PUP)

Can you please help me I'm really frustrated right now.

 

(yes I saved my data before changing the hdd)

You probably have the Update file and not the full OS file.

 

How big is it?  If you have one that's about 300MB, that's the wrong one.  The full OS file is almost 900MB. 

 

Download it from here:

https://www.playstation.com/en-au/get-help/ps4-system-software/

Scroll to the very bottom and expand the section titled, "Perform a new installation of the system software."  

 

Download that one and try it again.  It has step-by-step instructions, too.  Make sure you read them to ensure you're not missing a step or otherwise doing something incorrectly.

 

 

 

 

 

 

 

[Marmaran_1]

12 hours ago, Ryoku said:

If your PS4™ system does not recognize the update file, check that the folder names and file name are correct. Enter the folder names and file name in single-byte characters using uppercase letters.

Every folder and the file itself are named correctly.

 

10 hours ago, TheBestUserName said:

You probably have the Update file and not the full OS file.

 

How big is it?  If you have one that's about 300MB, that's the wrong one.  The full OS file is almost 900MB.

My file is like 300MB so I think you're right. I'm now trying to do it with the full OS file.

[Marmaran_1]

11 hours ago, TheBestUserName said:

You probably have the Update file and not the full OS file.

 

How big is it?  If you have one that's about 300MB, that's the wrong one.  The full OS file is almost 900MB.

@TheBestUserName You were right. Now it's working fine. Thank you so much !

[TheBestUserName]

7 hours ago, Marmaran_1 said:

@TheBestUserName You were right. Now it's working fine. Thank you so much !

No problemo.  I'm glad it works... 2TB is a lifesaver on these new consoles.