¿Help me?

[Acie the tech noob]

Hello, I'm not exactly sure if I'm writing this in the correct sub form, but I just have a simple question. Does removing the hard drive & buying a new one/Windows disk get rid of viruses? ( my PC is ridden with terrible things I believe may be far worse than viruses ) its bad. I can't even do a restore point or clean the thing normally because the viruses have taken control of that & the anti virus cleaner. I've been gaming miserably for so long & it is my fault I know that much, I believe my young mind also failed to build the PC of my dreams. 

Please help me with options, preferably cheap ones, I still don't have a job.

 

Thank you

- Acie the tech noob

[Telebubbies]

Don't remove the hard drive. Just format it and reinstall Windows. 

[Sors]

Have you tried to use windows in safe mode to run the antivirus?

 

You could also use a bootable CD to run the antivirus.

[Acie the tech noob]

1 minute ago, Telebubbies said:

Don't remove the hard drive. Just format it and reinstall Windows. 

I don't know what formating is, I will Google it.

[Telebubbies]

Just now, Sors said:

Have you tried to use windows in safe mode to run the antivirus?

Or you can do that. But also, what anti virus are you using? Some anti viruses cannot detect some viruses as they are hardly updated as they are made by a bad company. 

[Telebubbies]

1 minute ago, Acie the tech noob said:

I don't know what formating is, I will Google it.

It is when you erase everything from the hard drive. 

[Acie the tech noob]

1 minute ago, Sors said:

Have you tried to use windows in safe mode to run the antivirus?

 

You could also use a bootable CD to run the antivirus.

I have not, I actually think the anti virus is a dud though.

[Sors]

3 minutes ago, Acie the tech noob said:

I have not, I actually think the anti virus is a dud though.

 

You can download a free 1 month trial of Kaspersky antivirus, and malwarebytes also have a free version.

[Acie the tech noob]

1 minute ago, Telebubbies said:

It is when you erase everything from the hard drive.

 

Is this it?

[Sors]

Which version of windows do you have?

[Acie the tech noob]

1 minute ago, Sors said:

Which version of windows do you have?

Dear Sors, I wish I could dedicate a video explaining my windows and my frustration with it, but I'll try doing so in text, I had windows 8 but I got an update saying let's go to windows 8.1 for free & I'm like awesome. I currently have windoes 8.1 but not really because I get a blue screen telling me to activate windows 8.1 with a product key but I can't do that because I lost contact with the person that installed windows for me, this blue screen is a torture when I'm gaming, its like it knows when I'm about to make some MLG plays and then just tabs me out, ( speaking of tabbing out ) sorry, but my games can't tab out and in, I have to spend like 15 tries then it works, and if I don't keep the games in full screen they flicker like crazy.

[Sors]

If you have win 8, 8.1 or 10, you can just reset the OS to get rid of all the problems.

 

For win 8 I think you move the mouse to the right bottom corner, then look for a PC settings option.

 

For win 10 click this Icon:

 

All Settings > Update & security > Reset this PC > Get started> Select the option to keep your files, so the only thing modified is Windows.

 

http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc

 

 

[DarkRuskov]

4 minutes ago, Sors said:

If you have win 8, 8.1 or 10, you can just reset the OS to get rid of all the problems.

 

 

Click this Icon:

 

All Settings > Update & security > Reset this PC > Get started> Select the option to keep your files, so the only thing modified is Windows.

i'm not sure it will get rid of the viruses, and there might be corrupted files, the best thing to do is to reinstall windows IMO

[Sors]

2 minutes ago, DarkRuskov said:

i'm not sure it will get rid of the viruses, and there might be corrupted files, the best thing to do is to reinstall windows IMO

Yes It does get rid of virus, and no, I don't think he should try to reinstall windows by himself, if I understand it correctly he doesn't have any windows media to do that.

[DarkRuskov]

1 minute ago, Sors said:

Yes It does get rid of virus, and no, I don't think he should try to reinstall windows, if I understand it correctly he doesn't have any windows media to do that.

if it is a corrupted file whenever he will open it it will be the same all over, and i don't know how you're so sure about getting rid of everything

[Sors]

Just now, DarkRuskov said:

if it is a corrupted file whenever he will open it it will be the same all over, and i don't know how you're so sure about getting rid of everything

 

The recovery files are not stored in the same format or partition that windows is, the virus do not alter them.

[Acie the tech noob]

6 minutes ago, DarkRuskov said:

i'm not sure it will get rid of the viruses, and there might be corrupted files, the best thing to do is to reinstall windows IMO

If I try doing that it says I'm missing something, which I'm assuming is the viruses deleted my ability to. @Sors

[Sors]

1 minute ago, Acie the tech noob said:

If I try doing that it says I'm missing something, which I'm assuming is the viruses deleted my ability to. @Sors

 

Can you take a screenshot of the message with the error?

[Acie the tech noob]

Sorry sors that was meant for you, this is what you want me to do right, well it doesn't work I've tried many times

[Sors]

Just now, Acie the tech noob said:

Sorry sors that was meant for you, this is what you want me to do right, well it doesn't work I've tried many times

Yes I got that, so can you take a screenshot?

[Acie the tech noob]

Just now, Acie the tech noob said:

Sorry sors that was meant for you, this is what you want me to do right, well it doesn't work I've tried many times

@Sors

[Sors]

Alright then, the person who installed windows for you made a mistake, and you don't have the recovery files in the other partition.

 

So it looks like you have few options now.

 

You can try to boot in safe mode, and run the antivirus.

 

Or you can try to get a hold of media to install windows again, DVD or USB.

 

Understand that if you do format the PC, you'll lose all the files you have in the disc.

[Acie the tech noob]

2 minutes ago, Sors said:

Alright then, the person who installed windows for you made a mistake, and you don't have the recovery files in the other partition.

 

So it looks like you have few options now.

 

You can try to boot in safe mode, and run the antivirus.

 

Or you can try to get a hold of media to install windows again, DVD or USB.

I'll try doing the safe boot version first, but what kind of media am I looking for? Because I do have a USB and friends that have windows that could possibly help me out.

[Sors]

You'll need a windows DVD, or ISO image to create a bootable USB drive to reinstall windows.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

 

When you boot in safe mode, first try to run malwarebytes:

 

https://www.malwarebytes.org/dl-confirm/

 

Get the free version.

 

You can also try with this:

 

http://usa.kaspersky.com/downloads/free-home-trials/anti-virus

 

You don't need to enter your real email, just type whatever@dot.com or something like that and it'll let you get the trial.

[Acie the tech noob]

6 minutes ago, Sors said:

You'll need a windows DVD, or ISO image to create a bootable USB drive to reinstall windows.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

 

When you boot in safe mode, first try to run malwarebytes:

 

https://www.malwarebytes.org/dl-confirm/

 

Get the free version.

 

You can also try with this:

 

http://usa.kaspersky.com/downloads/free-home-trials/anti-virus

 

You don't need to enter your real email, just type whatever@dot.com or something like that and it'll let you get the trial.

Thank you so much, I'll get back to you within a week or less because Comcast sucks, I don't have WiFi. So I've been using my phone this whole time when I found out about Linus on youtube and decided to give this website a try.