Jump to content

PC Freezes when using both Ram Modules

JaredMW
By JaredMW
in Troubleshooting
 Share
Go to solution Solved by kfarris,

Is the ram getting enough power? Try uping the voltage on it a little.. Is that the stock ram speed? is the XMP profile enabled (if it has one)

Posted

Hi all, I've got a bit of a problem on my hands. A few months ago I upgraded my PC (new cpu, mobo, ram, psu), and since then my PC has been freezing. It happens randomly, whether I'm gaming or just idling on the desktop. It also happens while booting sometimes. I thought it might be an issue with the Motherboard, so I exchanged it for a new one. That did not fix the problem, so I bought a new GPU, I needed one anyways, but the freezing continued. I thought it may be a problem with the power supply, so I bought a new one a few days ago. It kept freezing, so in a desperate attempt to get anything to work, I took out one of the memory sticks. Low and behold, the problem stopped! I ran the computer with 1 4GB stick for around a half hour without any problems, so I switched to the other memory stick. The other one ran fine for just as long, so I don't believe that either of the sticks are bad. I put both of them back in, and it started freezing once again. The ram is rated to run at 1.5V, and that is what it is set at in the BIOS. I have a SSD and a HDD that both have Windows installed on them, and it freezes on both drives, so I do not believe that it is a drive error. Any help is greatly appreciated!

PC Specs: 

CPU: Amd FX 8320
Cooler: Cooler Master Hyper 212 Evo
Motherboard: Gigabyte 970A-UD3P
Memory: 8GB (2x4) 1600Mhz Crucial Ballistix Sport
GPU: MSI OC GTX 960
PSU: Corsair CX750M 750Watt

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Did you try to put both sticks in another slot?

Everything that's in my PC and on my desk

Intel Core i5 4670K | MSI Z87-G45 Gaming | Corsair Vengeance LP 16GB RAM | MSI GTX 770 Gaming 2GB | Corsair Obsidian 450D | Intel 530 Series 240GB SSD | Toshiba 1TB HDD | Corsair CX750M  | Scythe Mugen 4 PCGH Edition | NZXT Hue RGB Leds | 2x Corsair AF140 Quiet Edition | Corsair AF120 Performance Edition | Nanoxia Frontpanel Extension Red | AOC G2770PQU | CM Storm Quickfire Ultimate MX Brown | Corsair Vengeance M65 FPS | Corsair Vengeance 1500

 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Did you try to put both sticks in another slot?

I have both of the sticks running in the recommended slots, but I cannot fit the memory into the other two slots because the cpu cooler is blocking it. 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I have both of the sticks running in the recommended slots, but I cannot fit the memory into the other two slots because the cpu cooler is blocking it. 

 

Can you try to move the cooler a bit? Or try to run the stock cooler just to test it. It could be a problem that that channel doesn't work properly anymore.

Everything that's in my PC and on my desk

Intel Core i5 4670K | MSI Z87-G45 Gaming | Corsair Vengeance LP 16GB RAM | MSI GTX 770 Gaming 2GB | Corsair Obsidian 450D | Intel 530 Series 240GB SSD | Toshiba 1TB HDD | Corsair CX750M  | Scythe Mugen 4 PCGH Edition | NZXT Hue RGB Leds | 2x Corsair AF140 Quiet Edition | Corsair AF120 Performance Edition | Nanoxia Frontpanel Extension Red | AOC G2770PQU | CM Storm Quickfire Ultimate MX Brown | Corsair Vengeance M65 FPS | Corsair Vengeance 1500

 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Can you try to move the cooler a bit? Or try to run the stock cooler just to test it. It could be a problem that that channel doesn't work properly anymore.

I'll attempt this now, be back with more info soon!

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I'll attempt this now, be back with more info soon!

Okay I moved both of the ram modules to the other channel, it booted fine and seems to be running alright for now. I'll game for awhile and see if it freezes

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Not all ram is compatible with all CPUs/ motherboards.

Most are, but not all. Especially when you start buying more advanced memory.

 

My wife's computer has 2x4GB 2133Mhz Corsair dominator GT sticks.

The motherboard manual says use bay B1 + B2. It won't post in those slots.

A1 + A2 it works fine. Not a clue why, but many years ago (maybe a folks tale) B slots are for timings, A slots are for speed... Don't quote me on that!!

 

anyway, read the QVL, it will show you what memory has been tested on your board. What speeds and timings were used, and what volts. Also what slot.

It's not a race to the bottom.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Not all ram is compatible with all CPUs/ motherboards.

Most are, but not all. Especially when you start buying more advanced memory.

 

My wife's computer has 2x4GB 2133Mhz Corsair dominator GT sticks.

The motherboard manual says use bay B1 + B2. It won't post in those slots.

A1 + A2 it works fine. Not a clue why, but many years ago (maybe a folks tale) B slots are for timings, A slots are for speed... Don't quote me on that!!

 

anyway, read the QVL, it will show you what memory has been tested on your board. What speeds and timings were used, and what volts. Also what slot.

I moved the memory to the other channel, and so far it seems to be working just fine, sounds like I may be in the same boat as you!

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Did you try to put both sticks in another slot?

Okay so I moved the memory over to the other channel, the system ran fine for around an hour, then froze up again.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Okay so I moved the memory over to the other channel, the system ran fine for around an hour, then froze up again.

 

Maybe it isn't fully compatible like 0x1e said. Or you could try to reset your BIOS settings.

Everything that's in my PC and on my desk

Intel Core i5 4670K | MSI Z87-G45 Gaming | Corsair Vengeance LP 16GB RAM | MSI GTX 770 Gaming 2GB | Corsair Obsidian 450D | Intel 530 Series 240GB SSD | Toshiba 1TB HDD | Corsair CX750M  | Scythe Mugen 4 PCGH Edition | NZXT Hue RGB Leds | 2x Corsair AF140 Quiet Edition | Corsair AF120 Performance Edition | Nanoxia Frontpanel Extension Red | AOC G2770PQU | CM Storm Quickfire Ultimate MX Brown | Corsair Vengeance M65 FPS | Corsair Vengeance 1500

 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Solution

Is the ram getting enough power? Try uping the voltage on it a little.. Is that the stock ram speed? is the XMP profile enabled (if it has one)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Is the ram getting enough power? Try uping the voltage on it a little.. Is that the stock ram speed? is the XMP profile enabled (if it has one)

I upped the voltage to 1.6V and the PC has been running for 12+ Hours without any issues!

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×