Media Keys Not working

[Liammail7]

Hey all,

I recently purchased a CM Storm Quickfire XT Stealth (Green Switch) Limited Edition keyboard from amazon

 

for the past 2 weeks it has worked flawlessly until just now...  

the F5-F8 keys that control Play/Pause, Stop, previous track and next track stopped.

F9-F12 all work fine and those buttons also have second functions (windows key lock, volume up/down and mute)

 

Heres where i get confused, when i attempt to use F5-F8 my cursor gets the spinny blue loading wheel that windows seven offers

 

what can I do?  is there a way to "reset" the keyboard or something?

 

[Liammail7]

bump

[Liammail7]

anyone?
 

[Herr_Scharfi]

Greetings

 

What Mediaplayer are you using ?

[Liammail7]

Greetings

 

What Mediaplayer are you using ?

i was using itunes/vlc... neither work i tried itunes after vlc as a last ditch effort then immediately uninstalled it

[NARAKU_KAT]

If it's a laptop you should probably go to the device's webpage and download any driver or utility you may need to use them.

[Herr_Scharfi]

Hi , does it work with the Windows Media Player ?

[Liammail7]

it is not a laptop,.. look at the original post

 

 

Hi , does it work with the Windows Media Player ?

no, the cursor wheel spins there as well

[Herr_Scharfi]

Edit 1 : sorry if the Pictures are to big , iam new into Forum Posts with Pictures

 

Hello

 

I hope i got the answer you need.

 

try this please.

 

 

Step 1 : go to your Control Panel

 

 

Step 2 : Click on System and Security

 

 

Step 3 : Click on Administration

 

 

Step 4 : Click on Services

 

 

Step 5 : search for something thats called , InputDevice or External Input Device Service.

 

[Liammail7]

Edit 1 : sorry if the Pictures are to big , iam new into Forum Posts with Pictures

 

Hello

 

I hope i got the answer you need.

 

try this please.

 

 

Step 1 : go to your Control Panel

 

 

Step 2 : Click on System and Security

 

 

Step 3 : Click on Administration

 

 

Step 4 : Click on Services

 

 

Step 5 : search for something thats called , InputDevice or External Input Device Service.

 

If you are referring to HID "Human Interface Device" I've already checked to make sure the service is automatic and running.  any other suggestions?

if you are not referring to HID, could you tell me what else to look for in services

[Herr_Scharfi]

Hmmm on your Computer it is on Automatic ?

 

on my 2 Computers its on Manuel ( start by triggering )

[Liammail7]

i switched back to manual and that didnt work either

 

this is making me really upset that I might have to return this keyoard thats only 2 weeks old...

[Herr_Scharfi]

Do you have Google Chrome installed ? ,  maybe its "hijacking" the Global Media Keys, when not did you try to remove the Keyboard into the Hardwaremanagement ?

[Liammail7]

Chrome is installed, should i uninstall chrome?

 

also i have uninstalled the keyboard drivers in device manager at least three times and when they reinstall it still doesnt work

[Herr_Scharfi]

hmm you can try it but , when it does not help you then iam out of ideas

[Herr_Scharfi]

Hello .

 

Did it work ? when yes let us know what it was

 

or did you RMA you Keyboard ?

[Liammail7]

i havent had the time to uninstall chrom (srry about that) but I promise I will let you know ASAP

[Liammail7]

Mr./Mrs. Herr Scharfi....

 

Applause!

Bravo!

Excellentè

Fantatique!

Ces't Bon!

Olay! (? sorry)

 

YOU DID IT! you fixed it, and all it took was uninstalling that bastard chrome!

 

 

last desired answer: How can I still use chrome and prevent this from happening in the future?

[Herr_Scharfi]

Good Morning !

 

I guess you was using google music or something similar ? because this "app or extension" hijacks your multimedia keys.

 

ok install chrome and go to the Extensions Menu , and search for a Link that says " Keyboard shortcuts" and set everything to Global.

 

i hope it worked

[Liammail7]

I changed everything to global and it did the same thing so i said screw it and uninstalled the damned plugin/extension.  it was an impulsive thing thinking i could sync my M8 through Google music but sadly i cant so the extension has no use.

 

I appreciate your tenacity in answering my question to the very end even with me being days in between answers (SUPER BUSY with school and work)

 

thank you