Trouble with USB 3.0

[Kagami Tsukino]

I got my custom desktop and install all the drive from the disk that my motherboard give me, and only my usb 3.0 does not work but the 2.0 work. My motherboard is a ASRock 990FX Killer. Window 7, CPU AMD FX-8320 Eight core, Nividia GeForce GTX 770. I also look in the ASRock website and tried to install the usb 3.0 and it does nothing. I try disable the 3.0 from my computer management to see if it react to anything. It did "blue screen" I wondering is there any way to fix or activate my usb 3.0. My friend has same mobo and window 7 and somehow his 3.0 usb work.

[Fred Castellum]

First off welcome to the forums!

 

 

Don't forget to read the CoC here!

 

If your interested in anime consider joining the unofficial LTT anime club in my signature~!

 

Now for the problem at hand. It seems you've got a faulty board, have you tried reinstalling windows? Or doing a bios update? Clearing the bios?

[Mojo-Jojo]

 

and install all the drive from the disk that my motherboard give me

 

There's your problem.

 

"Throw the disk away, always download the latest drivers from the manufacturer's site!" - Linus Sebastian Lord and Savior

[Liam-McShane]

Is it the USB 3.0 ports on the motherboard or on your case? Is the USB 3.0 header plugged in? 

[Kagami Tsukino]

well from the computer management the usb 3.0 is there just not activated for some reason. Also I don't know how to add image to the post so yea.... here a link to my system usb.

https://www.facebook.com/photo.php?fbid=717571814963894&set=a.717571788297230.1073741836.100001332469947&type=3&theater