BSOD and instability

spec460 · May 7

I recently built a new PC and have been running into a series of crashes and BSODs. It started with two random restarts that showed Kernel Power 41 errors in Event Viewer, but after disabling automatic restart to catch the error code, those stopped happening. About a week later, my PC failed to boot entirely after a restart, showing "your device ran into a problem and needs to restart" on every attempt. I managed to fix that by running boot repair commands through the troubleshoot command prompt.

Since then I've had three BSODs. The first happened while watching a video with stop code PAGE_FAULT_IN_NONPAGED_AREA (0x50), with tpm.sys listed as the failing file. About five days later I got two more in the same day, one while restarting after a 3-hour MemTest run (SYSTEM_SERVICE_EXCEPTION (0x3B)), and another while the PC was completely idle (UNEXPECTED_STORE_EXCEPTION (0x154)).

Worth noting that my PC has never crashed while gaming, only during video playback, restarts, or while idle. CPU and GPU stress tests both passed without issues. I'm currently running my RAM at EXPO 1 (6000MHz) and the last crash was on EXPO 2 with 5600 mhz. I also dont have any overclocks and I use stock settings in the bios. The only thing Ive changed was just changing the profile for the ram.

Specs:

Ryzen 5 7600X3D | RTX 5060 | 32GB DDR5 6000MHz

Bjoolz · May 7

Go to C:\Windows\Minidump (Sometimes Minidumps for some reason) and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post.

The Unexpected_Store_Exception is a storage error and storage issues would explain the other crashes, but let's say what the dump files show. You often don't get a dump file from the Unexpected_Store_Exception crashes because the storage has crashed, but we can look at the other ones.

35 minutes ago, spec460 said:

I'm currently running my RAM at EXPO 1 (6000MHz) and the last crash was on EXPO 2 with 5600 mhz.

I would also prefer not using overclocking while troubleshooting. The memory controller in your CPU's officially supported max speed is 5200MT/s (3600 with four sticks).

spec460 · May 8

12 hours ago, Bjoolz said:

Go to C:\Windows\Minidump (Sometimes Minidumps for some reason) and check if you have any minidump files. If you do, go back to the Windows folder and copy the Minidump folder itself to the Downloads folder (You can use the desktop if you don't have OneDrive syncing files). Zip the copied folder and attach it to a post.

The Unexpected_Store_Exception is a storage error and storage issues would explain the other crashes, but let's say what the dump files show. You often don't get a dump file from the Unexpected_Store_Exception crashes because the storage has crashed, but we can look at the other ones.

I would also prefer not using overclocking while troubleshooting. The memory controller in your CPU's officially supported max speed is 5200MT/s (3600 with four sticks).

So unfortunately I tried running stock settings with no overclocks to test stability. I got another BSOD and I could not even boot into windows since the files were so corrupted. Now I am just reinstalling windows to see what happens.