keychron V6 Max issue

[koopa990]

Ever since I got the keyboard  brand new, it has a couple of switches registration issue. I swapped the switches around just to see-- it kind of works now. But recently, a few more keys are facing the same registration issue. It won't register an input if I push it on the edge, it has to be dead center. And even sometimes, push with force.  For my first time hot swappable KB experience, its not a perfect first impression. Is this a common for Keychron hot swap models??

[OhioYJ]

44 minutes ago, koopa990 said:

 Is this a common for Keychron hot swap models??

No. Hot swap or not the keys should just work. I have two Keychron keyboards here (I believe both are the Q series, IIRC), and all the keys just work. 

 

Have you tried reaching out to Keychron about the issue? 

[koopa990]

1 hour ago, OhioYJ said:

No. Hot swap or not the keys should just work. I have two Keychron keyboards here (I believe both are the Q series, IIRC), and all the keys just work. 

 

Have you tried reaching out to Keychron about the issue; I figured this issue might not have been too severe, so I dropped it. And now, yeah, awaiting reply

I once reached out to them a while back

[GarlicDeliverySystem]

2 hours ago, koopa990 said:

It won't register an input if I push it on the edge, it has to be dead center. And even sometimes, push with force.  For my first time hot swappable KB experience, its not a perfect first impression. Is this a common for Keychron hot swap models??

No, this is not common and either a defect with the PCB (if all switches are equally affected) or some switches have bent pins/loose hotswap sockets.

I'd reach out to Keychron support first before doing any DIY repair attempts, maybe you'll get a replacement PCB. 

 

Otherwise, you can inspect the affected sockets from the back of the PCB and check whether the solder joints are cracked, or slightly bent the metal contact leafs of the sockets together so they fit tighter.

[koopa990]

13 minutes ago, GarlicDeliverySystem said:

No, this is not common and either a defect with the PCB (if all switches are equally affected) or some switches have bent pins/loose hotswap sockets.

I'd reach out to Keychron support first before doing any DIY repair attempts, maybe you'll get a replacement PCB. 

 

Otherwise, you can inspect the affected sockets from the back of the PCB and check whether the solder joints are cracked, or slightly bent the metal contact leafs of the sockets together so they fit tighter.

I dont want to attempt my own DIY. 

[GarlicDeliverySystem]

15 minutes ago, koopa990 said:

I dont want to attempt my own DIY. 

Then contact Keychron support and tell them.

 

Having said that, bending the hotswap socket leafs back requires only some fine tweezers and partial disassembly of the keyboard with the provided screwdriver/ allen key; no soldering or stuff like that.