New am5 build issues

[JarlScotland]

Needing help with troubleshooting a new am5 build. It powers on and the rgb ram turns off and on. But no boot to display. We have tried reseating the gpu, cpu and ram and have checked all the power connections but nothing seems to work even tried a whole diffrent gpu and still no display. Any help would be appreciated.

[Skiiwee29]

How long did you let it go? When AM5 first boots up, its not uncommon for it to take 3-5 minutes or even longer as it trains memory. 

[JarlScotland]

We left it for 15 minutes to do ram training. Still nothing after that.

[Hinjima]

1 minute ago, JarlScotland said:

We left it for 15 minutes to do ram training. Still nothing after that.

Full specs please.

[Skiiwee29]

1 minute ago, JarlScotland said:

We left it for 15 minutes to do ram training. Still nothing after that.

Alright, then list out full system specs please. 

[JarlScotland]

Amd ryzen 5 7600

Asus prime x670-p wifi

Sapphire rx 7800 XT

Kingston fury 32GB 6000MT/s ddr5 expo

Corsair rm850x gold psu

2tb crucial gen 4 m.2 

250gb samsung evo 970 m.2.

Coolermaster masterliquid 360l core aio.

 

 

[Skiiwee29]

10 minutes ago, JarlScotland said:

Amd ryzen 5 7600

Asus prime x670-p wifi

Sapphire rx 7800 XT

Kingston fury 32GB 6000MT/s ddr5 expo

Corsair rm850x gold psu

2tb crucial gen 4 m.2 

250gb samsung evo 970 m.2.

Coolermaster masterliquid 360l core aio.

 

 

out of curiosity, do you have the 8+4 CPU plugged in? See a weird thread on Reddit that someone had that then removed the +4 and then the board booted. 

 

https://www.reddit.com/r/ASUS/comments/15ny13i/installed_new_x670p_wifi_mobo_nothing_happens/

 

[JarlScotland]

We have it plugged in now as we thoigh it might resolve the issue but it had also been doing the same issue before we had plugged the +4 in. I do have a video of the pc and what it's doing but it too long for the forums.

[Skiiwee29]

3 minutes ago, JarlScotland said:

We have it plugged in now as we thoigh it might resolve the issue but it had also been doing the same issue before we had plugged the +4 in. I do have a video of the pc and what it's doing but it too long for the forums.

Plug your Monitor into the motherboard. The 7000 series CPUs have an iGPU. This will rule out faulty PCIe slot. 

 

E: also make sure you're quoting or tagging people when replying so they see it. 

[JarlScotland]

15 minutes ago, Skiiwee29 said:

Plug your Monitor into the motherboard. The 7000 series CPUs have an iGPU. This will rule out faulty PCIe slot. 

 

E: also make sure you're quoting or tagging people when replying so they see it. 

We have tried that and it is still the same with no display output. The monitor dose detect that their is a connection but no imagine. And he have tried a diffrent gpu and the same issue. @Skiiwee29

[JarlScotland]

32 minutes ago, Skiiwee29 said:

Plug your Monitor into the motherboard. The 7000 series CPUs have an iGPU. This will rule out faulty PCIe slot. 

 

E: also make sure you're quoting or tagging people when replying so they see it. 

The motherboard also all looks fine as we took the cpu out to check the pins and they all look good. No damage on the motherboard and it seems to be giving power to the ram aswell. Has me genuinely stumped as never had any issues like this on my 2 previous am4 systems.

[GuiltySpark_]

BIOS. 

Update the BIOS for Zen4. The platform is a year old and MANY things have been updated and fixed in that time.

[JarlScotland]

12 minutes ago, GuiltySpark_ said:

BIOS. 

Update the BIOS for Zen4. The platform is a year old and MANY things have been updated and fixed in that time.

So it could just be that the issue that the bios is so outdated it being 1 year ago I bought the motherboard that it won't boot? Or because am5 was such a new platform when I initially got it that it was just a general issue with the bios

[GuiltySpark_]

Just now, JarlScotland said:

So it could just be that the issue that the bios is so outdated it being 1 year ago I bought the motherboard that it won't boot?

I don't know but you're at the stage where you try things and that is certainly something you should do anyway with a new AM5 system.

[JarlScotland]

3 minutes ago, GuiltySpark_ said:

I don't know but you're at the stage where you try things and that is certainly something you should do anyway with a new AM5 system.

I shall give it a try. I'm going to leave the system running for an hour or 2 just to see if its taking a ridiculous amount if time to ram train. Since it looks as though its getting stuck on the ram training.

[GuiltySpark_]

2 minutes ago, JarlScotland said:

I shall give it a try. I'm going to leave the system running for an hour or 2 just to see if its taking a ridiculous amount if time to ram train. Since it looks as though its getting stuck on the ram training.

It shouldn't. Memory training for 32GB for me in the past year has been at maximum 20-25 seconds. 

[JarlScotland]

17 minutes ago, GuiltySpark_ said:

It shouldn't. Memory training for 32GB for me in the past year has been at maximum 20-25 seconds. 

I'll try take a shorter video to show what's happening but it appears that it dose get stuck on the training from what I've seen of other builds using the same cpu and ram. 

[JarlScotland]

Here's a video of what it dose. It looks like it's ram training but when ever the ram lights go off the gpu fans also stop spinning then when ram lights back up again so to do the gpu fans start spinning again.

 

 

[JarlScotland]

6 hours ago, GuiltySpark_ said:

BIOS. 

Update the BIOS for Zen4. The platform is a year old and MANY things have been updated and fixed in that time.

It was the bios. As the mother board was a first batch of am5 motherboards to released it didn't have the support for the cpu or the ram. The issue is now solved as it posted into the bios.

[GuiltySpark_]

6 minutes ago, JarlScotland said:

It was the bios. As the mother board was a first batch of am5 motherboards to released it didn't have the support for the cpu or the ram. The issue is now solved as it posted into the bios.

Well, glad that worked but these boards worked out of the box with Zen4, they released at the same time specifically for eachother. I bought my board and chip the day they launched over a year ago and there was no issue. It had the launch BIOS from October 2022.

 

Hm, 7600 came out later but I don't recall an issue with those being any different than their x counterparts. Oh well, at least its working.

[JarlScotland]

8 minutes ago, GuiltySpark_ said:

Well, glad that worked but these boards worked out of the box with Zen4, they released at the same time specifically for eachother. I bought my board and chip the day they launched over a year ago and there was no issue. It had the launch BIOS from October 2022.

 

Hm, 7600 came out later but I don't recall an issue with those being any different than their x counterparts. Oh well, at least its working.

I've a feeling that it was the Kingston fury expo ram as that was a few months after the launch im pretty sure. I've heard about a lot of issues being caused due to ddr5 ram