Server doesn’t boot

[Privat344]

 

Hey,

Last monday I got a free server. Today I upgraded the two 2609v4 CPUs to two 2696v4 CPUs and put a Kioxia M.2 inside.

The issue now is, that the server doesn’t boot/post anything. It looks like it tries to start, but then loses power.

As you can see in the attached video, the server just shuts down or something.

 

The M.2 works fine, it worked in the server before (before CPU change) and also in my Laptop. The server also worked fine, before I switched the CPUs. 

 

Do you know, what the problem is?

Edit: Near the USBs and other ports, there is a LED that’s first green and then switches to red, until the server shuts down/crashes/idk.

Edited August 17, 2023 by Privat344

[Agall]

3 minutes ago, Privat344 said:

 

Hey,

Last monday I got a free server. Today I upgraded the two 2609v4 CPUs to two 2696v4 CPUs and put a Kioxia M.2 inside.

The issue now is, that the server doesn’t post anything. It looks like it tries to start, but then loses power.

As you can see in the attached video, the server just shuts down or something.

 

The M.2 works fine, it worked in the server before (before CPU change) and also in my Laptop. The server also worked fine, before I switched the CPUs. 

 

Do you know, what the problem is?

IMG_1547.mov

Are those CPUs supported in the UEFI by that motheboard?

 

I'd put the two old CPUs back in and update the UEFI.

[Privat344]

9 minutes ago, Agall said:

Are those CPUs supported in the UEFI by that motheboard?

 

I'd put the two old CPUs back in and update the UEFI.

Before I bought the CPUs, I checked if they were supported, but the Intel site didn‘t list exactly this CPU, but it listed the 2699v4 which is basically the same, but the 2696v4(150W) has a 5W higher TDP than the 2699v4(145W). I thought these CPUs would work, since another topic here on this forum was about this and the answer was, that it will probably work.

 

How would I update the UEFI? Is it just a like a bios update or something else?

[Agall]

8 minutes ago, Privat344 said:

Before I bought the CPUs, I checked if they were supported, but the Intel site didn‘t list exactly this CPU, but it listed the 2699v4 which is basically the same, but the 2696v4(150W) has a 5W higher TDP than the 2699v4(145W). I thought these CPUs would work, since another topic here on this forum was about this and the answer was, that it will probably work.

 

How would I update the UEFI? Is it just a like a bios update or something else?

Yup, UEFI/BIOS/firmware are interchangeable terms. You'd likely need to be POSTed and/or BOOTed, depending on how the motherboard likes its UEFI/BIOS updated.

 

Assuming there's a UEFI/BIOS update that provides support for the CPU, then it should fix your issue. If you update to the latest UEFI/BIOS and its still doesn't work, then you could either have bad CPU(s) and/or they're not properly supported by the motherboard.

[Privat344]

1 hour ago, Agall said:

Yup, UEFI/BIOS/firmware are interchangeable terms. You'd likely need to be POSTed and/or BOOTed, depending on how the motherboard likes its UEFI/BIOS updated.

 

Assuming there's a UEFI/BIOS update that provides support for the CPU, then it should fix your issue. If you update to the latest UEFI/BIOS and its still doesn't work, then you could either have bad CPU(s) and/or they're not properly supported by the motherboard.

Hi,

I updated the UEFI now, but it still doesn't boot/post. Just for fun, I tried booting with one 2696v4 and one 2609v4 (before updating). I just wanted to know, what would happen. With that config (the 2609v4's cooler wasn't screwed down, just laying on the CPU (with thermal paste)) the fans spun up like the sound of an airplane take-off, but it didn't output any picture to my screen (maybe I didn't wait long enough).

 

Do you think one of the two new CPUs is dead? Or should i try something else to make it boot & post?

[Agall]

20 minutes ago, Privat344 said:

Hi,

I updated the UEFI now, but it still doesn't boot/post. Just for fun, I tried booting with one 2696v4 and one 2609v4 (before updating). I just wanted to know, what would happen. With that config (the 2609v4's cooler wasn't screwed down, just laying on the CPU (with thermal paste)) the fans spun up like the sound of an airplane take-off, but it didn't output any picture to my screen (maybe I didn't wait long enough).

 

Do you think one of the two new CPUs is dead? Or should i try something else to make it boot & post?

Other than the UEFI, there's not much other than testing various CPU+RAM configurations. You should be able to POST with just one CPU in the primary CPU slot and one stick of RAM.

 

You could always test one CPU and one DIMM with the old CPU first to validate its possible, then swap the CPU to the new one to validate independently each new CPU.

 

If each of them POST independently, then there's some compatibility issue with running two 2696v4's on that board. If one doesn't POST and one does, that basically confirms that one is dead/defective/incompatible. 

[Privat344]

1 hour ago, Agall said:

Other than the UEFI, there's not much other than testing various CPU+RAM configurations. You should be able to POST with just one CPU in the primary CPU slot and one stick of RAM.

 

You could always test one CPU and one DIMM with the old CPU first to validate its possible, then swap the CPU to the new one to validate independently each new CPU.

 

If each of them POST independently, then there's some compatibility issue with running two 2696v4's on that board. If one doesn't POST and one does, that basically confirms that one is dead/defective/incompatible. 

I didn't test exactly that, I did test these configs:

-2696v4#1 in CPU2, 2609v4#1 in CPU1

-2609v4#1 in CPU2, 2696v4#1 in CPU1

-2609v4#2 in CPU2, 2696v4#1 in CPU1

-2696v4#1 in CPU2, 2609v4#2 in CPU1

-2696v4#2 in CPU2, 2609v4#1 in CPU1

-2609v4#2 in CPU2, 2609v4#2 in CPU1

-2696v4#1 in CPU2, 2696v4#2 in CPU1

-2696v4#2 in CPU2, 2696v4#1 in CPU1

-Just one of the 2696v4 in CPU1

-Just one of the 2696v4 in CPU2 (Mainboard was making making noise, that it didn't like that)

-2609v4 + 2609v4 -> working

 

I did not change the RAM (96GB 2400Mhz ECC, 3 Sticks 16GB each CPU)

One 2609v4 + 2696v4 seemed to do something more, the fans spun up, but it didn't post (I waited like 2min for these configs)

 

 

[Privat344]

I don't know what to do now, i think i will just send them back to the seller, since they don't work as excpected...