Cannot sync led fans

[Fragv]

My friend got his new computer but he cannot make the panel leds the same colors as the fans. The case is a Rise Mode Galaxy glass (not the audio one) and the fans are all Rise mode Smart RGB(6 fans in total). He got all fans and the case leds connected to the Rise mode fan hub but for some reason they dont light up the right colors. He has tried using AuraSync, iCue and other fan-controlling softwares and it always turn out the same, blue fans case green, green fans case blue, and it is always two colors switched. The frontal panel leds can also switch colors by pressing the reset button on the top of the case. What should he do to actually solve this problem?

[GuiltySpark_]

More information needed on how exactly the front LED's on the case are being controlled. If you have a button that changes the colors, something tells me they're not connected to the same RGB controller that the fans are.