Laptop Poor Performance

[Buggs.]

Hi there, I have a Acer Aspire V 15 Nitro(VN7-593G 772y) its from 2016 and picked it up for about $2500 NZD, and I'm about to upgrade to a pc but still curious why my laptop is performing poorly, it was ok to start with I could play R6S at 30 fps consistently on low settings.

The specs:

•  Intel® Core™ i7 i7-7700HQ 2.8 GHz
• 16 GB DDR4-SDRAM
• 1256 GB HDD+SSD
• NVIDIA® GeForce® GTX 1060 6 GB + Intel® HD Graphics 630

I try to find games that it should run well but it just cant. 

e.g. MXGP 3 

 

• MINIMUM:
  • Processor: Intel Core i5-2500K; AMD FX-6350 or equivalent
  • Memory: 4 GB RAM
  • Graphics: NVIDIA GeForce GTX 760 with 2 GB VRAM or more; AMD Radeon HD 7950 with 2 GB VRAM or more
  • Storage: 13 GB available space

My laptop should be able to run with well right? well I can run it at around 30 fps for about 2 mins then drops to 5 fps for another 2 mins all on the lowest possible graphic settings making it really unenjoyable to play. I've tried to clean everything (Files and Fans) and also use razer cortex to "optimize" the game. 

 

It does run HOT but been like that since I got it and is normal as I've seen from other reviews for this laptop. I've always been a little disappointed in it and could never find out why so I just put up with it. Would love to hear any suggestions on why it is so bad and how I cold possibly fix this issue. Thank you for even reading and or helping me.

[Buggs.]

Sweet, I bought it in early 2017 at noel leeming and thank you for the tips, I've always set games to run off the 1060 so got that sussed out, I always have my laptop plugged in and rarely used battery power also changed all setting to give me performance over battery life , I have run the Unigine heavens benchmark and got the following results on the Basic preset.

• avg Memory speed was 4004MHz with one drop to 400MHz
• avg Graphics speed was 1911 MHz with the drop going down to 600MHz
• and temps got to about 98 C on the 1060
• CPU Speed was around 2.30 - 2.50 GHz at about %50 usage

Other image is me in MXGP 3 start menu just to confirm that its actually using the GTX 1060. hopefully that's what you were looking for.

[Buggs.]

1 hour ago, TimedPing said:

Hello there, found some Kiwi's here! for starters, did you buy that laptop in 2016 or just couple month ago? the seller state's it's new condition, refurb, or used? Here's some suspect you can check:

1. Game utilize internal GPU (HD 630) over dGPU (GTX 1060). You can check this when launching a game and switch to task manager, see which GPU is under load.
2. The thermal paste already dried like sand. Those i7 from kaby lake era is known to run like hot toast, especially on bad-designed cooling laptop (I have the exact CPU on my previous ThinkPad T470P). run some static bench like prime95 or unigine heavens and monitor the CPU and dGPU temps
3. On some laptop (Especially Lenovo ThinkPad), when the battery already in dying state (high milage), no matter you do, the system will throttle the performance of CPU and dGPU to it's base clock. You can test it using the same tips like on 2nd point, and monitor the CPU and dGPU clock speed.

Comeback and reply after trying my diagnosis tips, cheers mate!

Dont know if i reply like this or like i did sooo -\_(:/)_/-

[Buggs.]

8 minutes ago, TimedPing said:

Alright mate, here's my "prescription" for your laptop medical condition (LOL):

1. The temps is outrageous, especially for "Max-Q" variant of 1060M, the thermal issue related to thermal paste drying up is my primary suspect.
2. After cleaning and change the thermal paste (I recommend Deepcool Z5 or better, thermal grizzly kryonaut), try reinstalling newest version of windows 10(22H2) and on windows Graphic settings and enable Hardware-accelerated GPU scheduling. Update windows and let it cleanly restart.
3. Re-run the benchmark, this time including MSi Combustor and Prime95 test and monitor both your temps and clock speed.
4. If the result didn't change much, I'll happy to help you here.
5.  (Optional) When visiting Indonesia contact me mate

And for the pricing, holy Jesus the price is insanely high even for 2017 pricing. I thought my country have the highest price of PC hardware in the region, well kiwi's have rougher time there.

Ill give that a go and see if it changes anything. Thanks for the massive help really appreciate it. 

[Buggs.]

16 minutes ago, TimedPing said:

Remember to give the solution a mark, and comeback if anything goes wrong or if that's method is working!

Ok I’ve gotten the back off and I believe that is the cpu under the black piping. How would I go about getting at that cpu as everything is together and also taped to the board 

[Buggs.]

4 minutes ago, Buggs. said:

Ok I’ve gotten the back off and I believe that is the cpu under the black piping. How would I go about getting at that cpu as everything is together and also taped to the board 

Ok update it all comes off idk what thermal paste is supposed to look like 

[Buggs.]

3 minutes ago, TimedPing said:

well I'm too late to warn ya (btw those thermal paste is dryer than Alice spring in northern aussie)

Sorry got excited to possibly get better performance and  got battery disconnected

[Buggs.]

8 minutes ago, TimedPing said:

For video tutorial you can follow this excellent video here

After cleaning there is still marks from the coolers looks like it maybe burnt something 

[Buggs.]

1 minute ago, Buggs. said:

After cleaning there is still marks from the coolers looks like it maybe burnt something 

Also the blue green tabs on the cooler are they the vram thermal pads I should replace?

[Buggs.]

1 minute ago, TimedPing said:

yes you 100% correct, but if its still wet/little bit sticky you dont have to change it

Ok yeah nah they are gone since I don’t have the vram pads I’ll pause it there and get some tomorrow morning, I’ll update around 11am NZ time which is about 6am Indonesia. Thank you so much for the massive help. Hopefully talk tomorrow.

[Qyygle]

When you replace the pads, make sure you get the same thickness pads, or can stack thinner pads to match the original.

If you have pads too low, the vrms and ram won't get cooling. If it's too thick, it'll actually push the cooler off the cpu/GPU and cause worse cooling on them.

Make sure to also use compressed air to clean out your fan fins and the cooler heatsinks while you have it open.

[E-waste]

Setting Windows advanced power plan settings to drop minimum cpu state to 0% will probably fix that, and MSI afterburner will probably allow changing idle clocks.