too much blue (screen) ....

[Kuldar_Joel]

My pc has been crashing and blue screening constantly, I thought that it might be a windows issue, so I did a fresh install and it fixed the issue for some while, but it's happening again. I also thought that it might be a driver issue, so I updated all the available drivers and the bios.

It crashes or blue screens during web browsing, gaming or basically anything.

It also doesn't power completely down, when I hit shut down in windows, my monitor goes black, but the fans in the pc keep going, I left home for a week when I came back the fans were still running ...

 

The stop codes I've been getting: "PAGE_FAULT_IN_NONPAGED_AREA", "SYSTEM_SERVICE_EXCEPTION", "KMODE_EXCEPTION_NOT_HANDLED", "IRQL_GT_ZERO_AT_SYSTEM_SERVICE", "WHEA_UNCORRECTABLE_ERROR", "INTERRUPPT_EXCEPTION_NOT_HANDLED", "DRIVER_OVERRAN_STACK_BUFFER", "DRIVER_IRQL_NOT_LESS_OR_EQUAL".

 

 

Thanks in Advance!

[BetteBalterZen]

Any overclocks? If no, have you done any RAM tests? 

[Robchil]

52 minutes ago, Kuldar_Joel said:

My pc has been crashing and blue screening constantly, I thought that it might be a windows issue, so I did a fresh install and it fixed the issue for some while, but it's happening again. I also thought that it might be a driver issue, so I updated all the available drivers and the bios.

It crashes or blue screens during web browsing, gaming or basically anything.

It also doesn't power completely down, when I hit shut down in windows, my monitor goes black, but the fans in the pc keep going, I left home for a week when I came back the fans were still running ...

 

The stop codes I've been getting: "PAGE_FAULT_IN_NONPAGED_AREA", "SYSTEM_SERVICE_EXCEPTION", "KMODE_EXCEPTION_NOT_HANDLED", "IRQL_GT_ZERO_AT_SYSTEM_SERVICE", "WHEA_UNCORRECTABLE_ERROR", "INTERRUPPT_EXCEPTION_NOT_HANDLED", "DRIVER_OVERRAN_STACK_BUFFER", "DRIVER_IRQL_NOT_LESS_OR_EQUAL".

 

 

Thanks in Advance!

what hardware? 

i would expect this issue and symptoms on an SSD/nvme that's on it's last leg. like an unpatched samsung 980 pro.. 

[Kuldar_Joel]

27 minutes ago, BetteBalterZen said:

Any overclocks? If no, have you done any RAM tests? 

nope none

[BetteBalterZen]

Just now, Kuldar_Joel said:

nope none

I'd run a RAM test, fx MemTest86

[Kuldar_Joel]

25 minutes ago, Robchil said:

what hardware? 

i would expect this issue and symptoms on an SSD/nvme that's on it's last leg. like an unpatched samsung 980 pro.. 

the ssd is fine, it's the xpg gammix s50 lite, bought it in January, bought a new mb during xmas, the only old things are the psu (500w gigabyte  80+ bronze), GPU (rx 570) and the CPU (9400)

[Robchil]

5 minutes ago, Kuldar_Joel said:

the ssd is fine, it's the xpg gammix s50 lite, bought it in January, bought a new mb during xmas, the only old things are the psu (500w gigabyte  80+ bronze), GPU (rx 570) and the CPU (9400)

i would still as first step boot into troubleshooting mode,  aka.. shift restart. and run sfc /scannow in command prompt while system isn't loaded, to clean corrupted system files. 

 

you downloaded and installed new drivers for the new mainboard? like chipset drivers.. network, wifi etc? 

[Kuldar_Joel]

59 minutes ago, BetteBalterZen said:

I'd run a RAM test, fx MemTest86

I ran it once it came up with like 40 errors or so, most seemed to be cpu related, I read that it's supposed to ask me if I want to save a html log or smth, but it didn't, should I run it again?

[BetteBalterZen]

12 minutes ago, Kuldar_Joel said:

I ran it once it came up with like 40 errors or so, most seemed to be cpu related, I read that it's supposed to ask me if I want to save a html log or smth, but it didn't, should I run it again?

Right so just 1 error is 1 too many. 

You say you have updated BIOS and are not overclocking, so those are not the issues. Are you using XMP? If yes, disable it and see if errors stop. If errors still happens with no XMP, no overclock and latest BIOS, either your RAM, CPU or motherboard is bad - probably most likely the RAM. RAM also the easiest to swap out, so I guess I'd try and swap RAM first - or try 1 stick at a time, in each RAM slot. 

[Kuldar_Joel]

1 hour ago, BetteBalterZen said:

Right so just 1 error is 1 too many. 

You say you have updated BIOS and are not overclocking, so those are not the issues. Are you using XMP? If yes, disable it and see if errors stop. If errors still happens with no XMP, no overclock and latest BIOS, either your RAM, CPU or motherboard is bad - probably most likely the RAM. RAM also the easiest to swap out, so I guess I'd try and swap RAM first - or try 1 stick at a time, in each RAM slot. 

I'll run it again, and see if I can post the logs here. Yeah no XMP, no overclock and latest BIOS

[BetteBalterZen]

2 minutes ago, Kuldar_Joel said:

I'll run it again, and see if I can post the logs here. Yeah no XMP, no overclock and latest BIOS

Cool and logs are not that important. As soon as you see a single error, just stop the test. No errors at all are acceptable. 

[Kuldar_Joel]

2 hours ago, BetteBalterZen said:

Cool and logs are not that important. As soon as you see a single error, just stop the test. No errors at all are acceptable. 

So I let it do a full run and got over 500 errors ...

I've attached the html file.

MemTest86-Report-20230501-155332.html

[BetteBalterZen]

1 hour ago, Kuldar_Joel said:

So I let it do a full run and got over 500 errors ...

I've attached the html file.

MemTest86-Report-20230501-155332.html 31.73 kB · 1 download

Just re-pasting my previous; 

If errors still happens with no XMP, no overclock and latest BIOS, either your RAM, CPU or motherboard is bad - probably most likely the RAM. RAM also the easiest to swap out, so I guess I'd try and swap RAM first - or try 1 stick at a time, in each RAM slot.