PC randomly restarts

[Mollypower]

My pc randomly restarts and i have no idea what it could be. I've tried a lot of tricks from youtube they sometimes work but only for a short period of time. The weird thing is that just resetting my windows solves the issue but only for like 2 weeks and than the random reboots just happen again. It does also reboot when i do cpu intensive stuf like opening a lot of stuf directly after booting or just opening and playing games. So i guess its something with the cpu or ram but why does it work for like 2 weeks after i reset my windows? I have tried benchmarking and stuff after a windows reses and everything runs perfectly fine with temperatures not above the 70 degrees celcius.

 

computer specs:

cpu: ryzen 5 5600g

gpu: rx 6650 xt

RAM: 2x 16 gig ram 2666hz teamgroup 1 of them is elite gold edition.

Power sup: corsair tx750m 

 

 

 

UPDATE:

had a weird boot op screen after restarting the pc for like the 12th time and suddenly it  can do a lot more. could even do a benchmark and highest cpu temps where 55 degrees celcius

 

also looks like i can run lot of games except ow2 so maybe its my RAM?

[FI Fheonix]

22 minutes ago, Mollypower said:

My pc randomly restarts and i have no idea what it could be. I've tried a lot of tricks from youtube they sometimes work but only for a short period of time. The weird thing is that just resetting my windows solves the issue but only for like 2 weeks and than the random reboots just happen again. It does also reboot when i do cpu intensive stuf like opening a lot of stuf directly after booting or just opening and playing games. So i guess its something with the cpu or ram but why does it work for like 2 weeks after i reset my windows? I have tried benchmarking and stuff after a windows reses and everything runs perfectly fine with temperatures not above the 70 degrees celcius.

 

computer specs:

cpu: ryzen 5 5600g

gpu: rx 6650 xt

RAM: 2x 16 gig ram 2666hz teamgroup 1 of them is elite gold edition.

Power sup: corsair tx750m 

 

Make sure you power connectors are connected correctly and see if that works, if not then you might need to reinstall Windows.

[Mollypower]

1 hour ago, FI Fheonix said:

Make sure you power connectors are connected correctly and see if that works, if not then you might need to reinstall Windows.

al conectors are in correctly so reinstalling windows it is.

[FI Fheonix]

1 hour ago, Mollypower said:

al conectors are in correctly so reinstalling windows it is.

Let me know if it solved your problem.

[Mollypower]

19 hours ago, FI Fheonix said:

Let me know if it solved your problem.

the problem unfortunately still occurs after the reset. Now after the reset I see that it looks like the pc restarts when theres a spike in cpu usage like when I boot up a game. Now I can most of the tries not even go past the loginscreen for longer than 5 seconds

[HynZi]

What does event viewer show ? No BSOD's when it restarts? May need to check thermal paste on your CPU.

[Mollypower]

48 minutes ago, HynZi said:

What does event viewer show ? No BSOD's when it restarts? May need to check thermal paste on your CPU.

no that is the weird thing, event viewer shows at the crash times a kernel-power (41)  or just saying that the system shut down because of unknown reasons.  I am not a thermal paste expert only thing i know is that my temps are ok but I could not open a game with high cpu usage so installing a benchmark to see what the temps are and hope it wont crash while benchmarking. I got some weird boot up screen when starting the computer and it seems relatively stable at the moment but I have the feeling it may be restarting at any point

[HynZi]

59 minutes ago, Mollypower said:

no that is the weird thing, event viewer shows at the crash times a kernel-power (41)  or just saying that the system shut down because of unknown reasons.  I am not a thermal paste expert only thing i know is that my temps are ok but I could not open a game with high cpu usage so installing a benchmark to see what the temps are and hope it wont crash while benchmarking. I got some weird boot up screen when starting the computer and it seems relatively stable at the moment but I have the feeling it may be restarting at any point

Your temps are okay, until they aren't (when they are doing heavy lifting). What kind of CPU cooler are we talking ? Have you verified the fans are spinning properly on it. If you need to replace thermal paste, some rubbing alcohol and paper towels will suffice and then running a micro fiber cloth to clear off any residuals.

 

There's always checking the RAM and making sure one of the sticks isn't failing on you.

[Mollypower]

I use the stock amd cooler with the thermal paste that came on it. I could do cinebench test and the cpu went not higher then 55 degrees celcius i tried taking one of the ram sticks out but it didnt help I will try only using the other one and a different port. 

 

EDIT:

tried using ram sticks separately and different slots but didnt help

Edited April 14, 2023 by Mollypower