CPU Overheat Error after shipping

[lutzxs]

Hello!

 

So I have a problem with my old PC that I just shipped to my gf, and wanted to maybe confirm if I probably understood the problem correctly with some people that might know better than me still

 

The CPU keeps overheating after shipping it (well secured with instapak and all) from Germany to France with a big Freezer 13 Pro Air cooler on top of a 2600k.

Since on the first boot after some waiting the bios reports it going up from like 40 or 50 to 88 Celsius over the course of a minute or a little more, I was assuming that the cooler isn't seated correctly or came loose during shipping.

 

At first I thought the CPU could be borked because I never noticed the temp growing to 88 in my first few attempts, but that was probably because I tried shortly beforehand and it didn't have time to cool down.

 

So what my plans are to try to fix it today/tomorrow:

 - I have some thermal paste arriving today, some NT-H2 and some Kryonaut although I am not sure which one I'll use yet

To use it I will try to carefully remove the Air Cooler with some tiny wiggles and after starting the PC for a minute to heat up the CPU and remaining connected paste, then clean the CPU and heatsink and then reapply and put heatsink back on?

 

Is there anything else I should try or does it sound like a classic heatsink not taking the heat error to you too?

Quote

 

 

[lutzxs]

Some more Infos:

Short video of the bios sensors on first startup since a few hours: https://youtu.be/ONuGaDyd_zc

To be clear I started the video a little late and when I got into bios so like 5 to 10s after startup it was at 50 °C

And since the video doesn't show the shutoff: it just shuts off at some point, black screen or more like no screen just power off, which sounds to me like the CPU cutting off the system to protect itself from heat?

(And yes I am using a capture card for it rn because my gf doesn't have a screen yet)

 

It is an old pc, meaning that the thermal paste could very well have dried and "broken up" during shipping which might be why it worked before sending but not after anymore I guess?

 

Everything still seems to be seated pretty well though, nothing got unconnected thanks to instapak and at most the air-cooler has a tiny tiny wiggle when putting hand on it.

[PDifolco]

If the CPU posts/boots it's fine and in good order

Just reinstall and repaste the cooler you'd be good

[lutzxs]

Alright yes it was definitely the cooler not being connected well, during shipping one of the bolts in the coolers brace broke so that one side of the cooler was lifted up from the CPU.

 

I have it running wellish rn after removing the bolt causing the heightening and putting new thermal paste but since it doesn't tighten on one of two screws for the heatsink anymore I will replace it with a new one and not put it upright for now.

 

At least since this one was a push pin style cooler it will be easy to take out and since I will use a push pin one for the new one too it should be easy to install too.

Now to hope I don't break it doing that X)