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PC Crashes - White Screen

videodj
By videodj
in Troubleshooting
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Recently I've been experiencing random crashes, where one screen goes white and my second screen goes black, the only way to continue is to power off and back on again.  I've removed and updated the graphic drivers and switched the DP cables around, still results in the same, switching the cables around still result in the same screen going white.  When this happens I get no crash dump file, so cannot see what caused it, because it only happens once or twice a week it is difficult to pin down the cause. 

 

Has anyone experience the same or advise how I can track down the cause?

CPU AMD Ryzen™ 9 5950X RAM 64GB Corsair Dominator RGB (3600 MHz) GPU Asus RTX 3080 ROG Strix OC Motherboard ASUS X570 ROG Crosshair VIII Hero Cooling Corsair iCue H150i Elite LCD PSU 850W Corsair RM850i Storage Samsung Evo 970 Plus 500Gb, Samsung Evo 970 1Tb, San Disk 3D Ultra 2Tb, San Disk 3D Ultra 500Gb x 2 Capture Card Elgato 4K60 Pro Display 2 x  Acer Nitro VG271UP 27" IPS Case Corsair 5000D Airflow Keyboard Corsair K100 Air Mouse Dark Core Pro SE Operating System Windows 11 Pro RGB Corsair Commander Pro, Lighting Node Pro, 13 x 120mm ML Pro RGB, LT100, 2 x LS100

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Anything showing up in Windows Event Viewer?

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Nothing that stands out as causing the crashes.  This was the last one yesterday.

 

image.thumb.png.abcb8f4829dfe6816c73c1c4ace8d7d4.png

 

CPU AMD Ryzen™ 9 5950X RAM 64GB Corsair Dominator RGB (3600 MHz) GPU Asus RTX 3080 ROG Strix OC Motherboard ASUS X570 ROG Crosshair VIII Hero Cooling Corsair iCue H150i Elite LCD PSU 850W Corsair RM850i Storage Samsung Evo 970 Plus 500Gb, Samsung Evo 970 1Tb, San Disk 3D Ultra 2Tb, San Disk 3D Ultra 500Gb x 2 Capture Card Elgato 4K60 Pro Display 2 x  Acer Nitro VG271UP 27" IPS Case Corsair 5000D Airflow Keyboard Corsair K100 Air Mouse Dark Core Pro SE Operating System Windows 11 Pro RGB Corsair Commander Pro, Lighting Node Pro, 13 x 120mm ML Pro RGB, LT100, 2 x LS100

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I've run memtest this afternoon, which resulted in no issues found.  Might try taking out the gpu and using onboard for a while to see it I can eliminate the card.  Only did a fresh install about 2 weeks ago, so fairly certain it's not a windows error.

CPU AMD Ryzen™ 9 5950X RAM 64GB Corsair Dominator RGB (3600 MHz) GPU Asus RTX 3080 ROG Strix OC Motherboard ASUS X570 ROG Crosshair VIII Hero Cooling Corsair iCue H150i Elite LCD PSU 850W Corsair RM850i Storage Samsung Evo 970 Plus 500Gb, Samsung Evo 970 1Tb, San Disk 3D Ultra 2Tb, San Disk 3D Ultra 500Gb x 2 Capture Card Elgato 4K60 Pro Display 2 x  Acer Nitro VG271UP 27" IPS Case Corsair 5000D Airflow Keyboard Corsair K100 Air Mouse Dark Core Pro SE Operating System Windows 11 Pro RGB Corsair Commander Pro, Lighting Node Pro, 13 x 120mm ML Pro RGB, LT100, 2 x LS100

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