Search the Community

Alright hello everyone.. So I have this issue with my computer and I can't seem to figure it out it's driving me crazy.. It is a prebuilt from CyberpowerPC (only bought it because I couldn't get my hands on a 3070 and this had one) anyways.. The specs are as follows: CPU: Ryzen 7 3700x Motherboards: Gigabyte 450M DS3H Wi-Fi V2-CF Ram: Crucial Ballistic 3000 Mhz 8 GB x2 GPU: EVGA RTX 3070 XC3 Ultra PSU: Enermax REVOLUTION D.F. 850w AIO: Corsair H115i Elite Capellix 280M Storage: Adata Swordfish NVMe SSD Now for the issues (I'll list any/all issues I've had recently/information I've gathered) #1 Randomly on boot-up normally only after being off for 4+ hours after logging into windows with the pin the screen will go black, keyboard and fan rgb freeze, keyboard stops responding (pushing num lock does not turn numlock light off) the only thing I can do is push and hold the power button to force it to turn off and then turn it back on.. Normally on the 2nd boot up after the issue the computer is fine and works as normal.. (Event logs show nothing) #2 Randomly on boot-up normally only after being off for 4+ hours after logging into windows with the pin I'll get some screen artifacting followed by a small freeze, followed by my screens going black then coming back on. Event logs show 'Event ID 14 from source nvlddmkm cannot be found.' (I haven't had this issue since uninstalling iCUE.) #3 Sometimes opening iCUE causes issue #2 #4 Tried to reinstall iCUE got issue #1 in a boot-loop the screen would just go black after entering windows pin. After 10 or so force reboots windows just instantly BSOD with 'Critical Process Died' (even when attempting to boot into safe mode) And I had to reinstall windows. #5 (Has happened twice only after reinstalling windows) BSOD 'WHEA_UNCORRECTABLE_ERROR' Followed by 'select proper boot device' at post. (Fixed both times by going into bios and selecting Windows Boot Manager as boot device) Things I've tried: I can't update the motherboard bios because I can't find this motherboard on their website. (CyberpowerPC OEM?) Stress test CPU & GPU. (Pass no issues) Ran Memtest. DDU and reinstalling drivers. Reseating GPU & Ram. Uninstalling iCUE. (seems to help?) Reinstalling windows. SFC scan etc. (sometimes there is an error found, normally nothing found) Reseating PSU cables. Unplugging commander core from motherboard usb header. (Only tried this once didn't seem to help) Disabled RGB Fusion in bios. Notes: Issue(s) happen at least once a day (Normally at first boot) I was able to use the PC without any issues for 3 days by disabling iCUE at boot until I decided I wanted to change the fan color then it came back.

I have been plagued by random black screen crashes in the three games I have been playing recently: Destiny 2, MW2 (2022), and Grounded. I have been getting mainly the event id 14 error when looking in event viewer when these crashes happen. I have a Ryzen 3700x and ROG Strix RTX 3070. Trying to see if there is anything else I can try to fix this issue or if an RMA is the only option at this point. This issue has been happening on and off since the end of August. Things I have tried: -"sfc /scannow" multiple times -"dism /online /cleanup-image /restorehealth" multiple times -windows update -turning power management to "Prefer Maximum Performance" -turning on AMD high performance in windows power plan -DDU drivers and manually reinstalling them multiple times -turning on and off CSM in bios -turning on and off Hardware acceleration in discord (using while gaming) -turning on and off Hardware acceleration in Windows -updating bios -updating bios on GPU -reinstalling windows -upgrading to windows 11 from windows 10 -underclocking GPU and GPU memory -Windows memory diagnostic -Mem86 stress test This is the most recent error in event viewer from my last crash 30 minutes ago: The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: \Device\Video3 CMDre 00000001 00003ffc ffffffff 00000007 00ffffff The message resource is present but the message was not found in the message table

Hi, first post here. Have had this problem since January when I put together this computer. This is my second self built computer over the past 10 years, so I am a novice however would like to think I have done some reasonable due diligence trying to diagnose the problem. The computer was built with new components (minus the GPU) in January. I have consistently had Black Screens and program crashes when running semi demanding/demanding games. System Specs: Motherboard: Asus ROG STRIX X670E-E CPU: AMD Ryzen 9 7950X (AM5) RAM: G.Skill Trident Z5 2x16 GB DDR5-6000, installed in A2/B2 DIMM slots Storage: Samsung 980 Pro 2 TB M.2 GPU: NVIDIA Geforce RTX 2070 PSU: Corsair RM850x 850 W See attachment with the common error that occurs, also attached event files if useful. I have spent the past 3 months reviewing various nvlddmkm error solutions over the internet, and not one has worked. A list of solutions I have tried, but not limited to: - Factory Default overclock/bios - Turning XMP off - Underclocking RAM - Power Plan (GPU max performance) - Turning off Hardware Accelerated GPU Scheduling - Underclocking GPU (somewhat works, but still occurs less frequently) - DDU reinstall of graphics drivers - Updated graphics drivers (NVIDIA) - Updated chipset - Ran Graphics Benchmark tests, all run fine no problem. No stutters, no crashing, all on max settings. - Ran Windows Memory Diagnostic Tool, no problems detected. Running non-intensive graphic games poses no problem. Games that have crashed: Valheim Hell Let Loose Last Epoch I have logged 2 example crashes using GPU-Z's text logger, and uploaded/formatted in Google Sheets if there is any useful information there. GPU-Z reports in Google Sheets, at the time of crashes. <- CRASH LOCATION IS BOLDED IN SHEET I am at a bit of a deadend when it comes to self-diagnosis and troubleshooting, any suggestions welcome. Thoughts that haven't been attempted yet: - Anything related to buying new components - Taking apart GPU to check thermal paste etc Kind regards, Memory Diagnostic Event Report.evtx nvlddmkm Event Report.evtx

So anyone looking for a quick fix post, I'm sorry, try the next one down. So about a year ago I rebuilt my friends Alienware because it was... on its way out. Now to keep the budget down we recycled parts from it. I also used some of my salvage from other donated parts. So here is the spec list. I5 4590 Gigabyte Z97MX Gaming 5 four sticks of 2 GB 1333MHz ram (Alienware) 120 GB SSD (forgot model) EVGA 500B 80+ bronze psu GTX 660 Ti (Alienware, with possible Dell rebranding based on comparisons) 750GB HDD (salvage) Windows 7 64 bit So the initial build went fine until it got to installing Geforce drivers where it blue screened. Just in case it was a coincidence I tried again, and another blue screen. So I replugged the GPU and tried once more and yet another blue screen. Fearing the card may have died, I plugged in a GTX 260 and it worked. It installed drivers and everything. So we were about to toss out the 660 Ti since the problem was isolated to it and decided to plug it into another machine. Where it installed drivers and played games fine... So we plugged it into the new machine and it worked fine... We later discovered on the next Geforce driver update it would BSoD at the end of every driver update. The driver would successfully install according to everything we could see about it. DDU plus fresh install didn't change the BSoD at the end of every driver install. The problem wasn't severe enough for him to give me the machine to dive deeper into the problem so this went on for about another 3 months. His power went out one day while he was playing a game and after that we had the amazing Event ID 14 nvlddmkm error. Which would occur randomly, fresh reboot, idle, load, or gaming. It didn't matter, randomly his GPU would no longer be recognized and fps would drop to like 7. The only thing that may temporarily fix it was restarting the computer. So thinking the GPU was a false negative on being on the way out I put back in the 260. It had the same issues. So I figured something got corrupted in the power outage and reinstalled the OS. Fresh install, fresh games, and yet the same issue persisted on both GPUs. Did memtests, hard drive checks, different ram slots, different ram, checked power, tried with older drivers, tried older versions of motherboard drivers, updated BIOS, if you can think of it we've most likely tried it. It gets worse though, the sound jacks start detecting ghost devices being plugged in randomly. The Event ID 14 issue also gets progressively worse. So that brings me to this week, I got my hands on the machine. First thing I notice is the 750GB C:\ drive hard drive is transferring files off at 21KB/s... The drive was under very light usage by other programs under resource monitor so this raised a red flag. I swapped drives and put a fresh install of Windows onto a 1TB salvage drive. The computer works. No BSoD on driver install, no event ID 14, no ghost detections on audio jacks***, and it runs like a champ. So I check the SMART data on the 750GB and it says it is good. I make it do a filesystem check and sector check and comes back clean. It is also baffling working at its normal 50-100MB/s speeds now... You may have noticed the third part of the title, and also the fact I bolded and starred ghost detections for things plugging into audio are gone. That is because now the Windows log in noise has twice been replaced by brief disturbing very loud white noise / static. There is no rhyme or reason to the 2 instances where the login chime was static other than I think I used CCleaner during those power on instances. It has been restarted dozens of times over the last 3 days of testing it to see if the Event Id 14 error will come back yet it has only did static twice. The event generates no errors, and doesn't effect the computer in any other noticeable way. Sound works perfectly fine after the static where the windows chime would be. Since it is so early in the boot I don't think monitoring software would catch it. I want to say it is the motherboard but every component that shows signs of being dead has either returned clean or didn't change when replaced. At this point in troubleshooting it I'm assuming the computer is contacting Satan so my question is wooden stakes, silver bullet, holy water, or burned at the stake... /s For those that stuck around thanks for reading. Tomorrow I intend on testing my CCleaner theory, reinstalling the sound drivers, and continue stress testing to see if Event ID 14 is indeed gone for good since the hard drive change. If you have any other ideas to queue up for troubleshooting my new ghost friend let me know in the comments. -Thank you.