Jack0f5pades

Man, I just installed a gigabyte motherboard in my sister's PC for Christmas... I guess I'll look forward to a support call from her Alright, well, thank you for all the help. His final attempt for the night will be letting it sit and try to boot while he goes to bed to see if any of these troubleshooting steps allows it to fix itself overnight. Tomorrow morning, I'll either update the thread with any additional info, or mark a solution if it's fixed. Thanks again

Ok I'll let him know. And no, he didn't touch anything except for the boot order after resetting the cmos. As a side note, this is reminding me of some horror stories I've heard about gigabyte boards having dual bios setups that cause headaches galore. Where you can't select which bios you want to load from or reset the settings to default for, so people would end up loading the wrong bios and not being able to reset it, but I thought that was either made up entirely or was an old issue that had been fixed already. I'd lend him another brand of LGA1700 board to test with if I owned one. We did update his bios to the most recent version when we got it, and that version is still the most recent so that's ruled out

Any particular settings we should be looking for? he sent me these two pictures of the bios tweaker screen for reference

I had him test it just to see, and yeah, it still freezes even if the USB is the only thing able to be booted from in the system.

All temps listed in the bios are <35 degrees. I don't believe gigabyte has any automatically enabled boost behavior or XMP, and fast boot is disabled by default. The full parts list is here: https://pcpartpicker.com/list/6mLKtn

Yeah he seems to be mostly restarting it after only waiting for a minute, but he said he waited for it for half an hour at one point and it didn't change

Sure, let me go grab the parts list

His system HAD two SSDs in it. One with his install (C: drive) and one with all of his games on it (D: drive) so since the issue started after trying to play valorant, he removed the D: drive which has the game installed on it. Even with only the C: drive and the USB, it still freezes, even after telling the bios to boot into the USB. I can ask him to remove his C: drive and see if that changes anything if you think that would help

I got a DM from my friend earlier who said his computer threw a Vanguard Error 57 while trying to launch Valorant earlier. The only option it gave him was to restart his computer. When he did, his PC began to display a symptom where every time he attempted to boot, it would get stuck at the startup screen where the dots would stop spinning and all that it says is the gigabyte logo with the words 'preparing automatic repair.' After about a dozen restarts, I told him to try pressing F8 while booting to access the boot menu, so he tried that but then the computer booted just fine instead of opening the boot menu. Thinking all is well, he thanked me and attempted to play valorant again, only for it to give him the same error message, and now it's broken in the same way as before but 10x worse. He's removed his storage drive from his system, reset the CMOS, and even tried using a windows boot media USB to at least boot into something useful, but even then it just gets stuck on 'preparing automatic repair' even after setting the USB as the boot device in the bios. We have no idea what's going on and it's majorly stressing the both of us out because this computer was fairly expensive and neither of us have any idea what's wrong with it. Any help would be greatly appreciated!

I'll add it to the list of things to try. Verifying file integrity in theory shouldn't break anything more than it's already broken so it's worth a shot I guess.

I started doing the quest 'transmission' in cyberpunk 2077 just now. Maman Brigitte teleported me to a chapel where I can't leave without finishing the quest, but when I try to follow her out of the subway car downstairs, there is an invisible wall blocking me. There are invisible walls all over the room down here, and there are loads of solid objects I can walk straight through, which makes me think that the collision and visual meshes for the entire room have been misaligned for some reason. I have already reloaded my game, quit to desktop, came back, the walls are still there. I am indeed able to reload a save from before I entered the chapel, but the reason I say I'm softlocked is because I'm going to have to do this quest eventually, so even if I leave and come back to do this quest later, if I can't complete this quest then I can't complete the game because it is a main story mission. I'm thinking I either reload a previous save and buy a cyberware that allows me to double jump or float or something and come back later to try and traverse the invisible walls, or I find a way to manipulate the game to allow me to progress the quest regardless. I don't know where to even start with that option though. Any info would be greatly appreciated, thank you.

I'm looking to use the task scheduler or some similar program to automatically run a program if certain parameters are met, but I'm unsure as to whether or not this is possible. The task would be as follows: Starting at 7pm and recurring every half an hour until midnight Check to see if any programs from a list are currently running If any of the programs from the list are running, do nothing and wait for the next half hour increment before checking again If at any point this check is ran and none of the programs from the list are running, launch a specific program If the task successfully launches the program at any point during the five hour runtime, do not attempt to launch the program again until the next time the scheduled task starts (the following day at 7pm) Only start the task if the computer is in its ON power state Right now, I've used the task scheduler to make a task that can successfully launch the program I need, but it doesn't check to see if none of the other programs are running first, and it also relaunches a new instance of the program every half an hour instead of stopping after it successfully launches it. Is there any way to get task scheduler to do what I'd like it to, or do I have to download another program to do something like this? Any info would be greatly appreciated, thanks!

mdsched.exe is the built in windows memory testing utility, it's normally a good idea to use it before resorting to memtes86 because it's built into the OS so no flash drives, and it can give a general pass on memory health while not being as long or in depth of a process as memtest86

Both drives report above 95% on crystaldiskinfo with no errors or high temps

I asked and he said he swapped what slots the drives were in the day after it started and it didn't help

no, but mdsched says there are no ram issues

So I helped my friend upgrade his system from a Ryzen platform to an Intel platform, and reinstall his OS. After updating his bios, reinstalling windows, installing graphics and chipset drivers, and installing all his old games, his system is now acting strangely. I can't really do a full check of his system because I'm across the state now, but he says that after two days of the system running fine post upgrade, 'almost all of the games on the system' will now randomly crash to desktop for seemingly no reason. He can't seem to find any specific errors in the event viewer or information like that, just that there are 'drivercore' errors, and this message I'm attaching which popped up after borderlands 3 crashed. Apparently games from different platforms, from genshin to borderlands, apex, and rust, most games will crash to desktop with little to no reason given. He's been stress testing with cinebench to see if his hardware is faulty, but he says after two days off and on of running different benchmarks, none of his components seem to heat up excessively and no benchmarking run has failed so far, so I'm wondering if it's a software issue. Like I said, he already has the most recent nvidia drivers and bios version, I don't believe there are any auto-OC settings in intel's bios that would be causing his power supply to freak out or something like that. I genuinely don't know what to tell him and we have no idea where to trace this issue back to. We've already verified file integrity on the steam games and it still happens, so I'm hoping someone here can help. Any info would be greatly appreciated, thanks. I'm gonna embed a link to his full system build here, just in case anyone wants to see it for whatever reason.

So memtest gave 20 errors in 2 passes, I swapped out one of my memory sticks with an identical spare I had and it made it another pass with no errors after that. I've been using the computer and my screen is still turning black but it hasn't hard restarted yet, so I still have no idea what's causing these issues.

Yes, deep sleep and all of its relative settings are disabled by default on my motherboard. Next up, I'm currently in the process of setting up a memtest86 USB because apparently sometimes memory issues can manifest in strange ways like this issue I'm having? Will update thread if memtest finds anything.

My configuration was also a 5900X + 6900XT before I swapped it for a 5700XT. I never had any load related driver crashes, mostly it would just turn black while browsing the web or right after waking the computer from sleep. I've checked my bios and I believe global c state is called deep sleep in ASRock's Bios? In which case it and everything to do with it were disabled by default. Nowhere does it actually say global c state anywhere I can find in the bios so I'm just assuming it's called something else that's disabled by default.

This problem has been ongoing for a while now, and I've looked everywhere trying to find a solution, but a new development has recently taken place and now things are even worse than they used to be. So I am once again asking for assistance. Starting in May of 2022, my computer started having an issue where the screen would turn black for 15 to 90 seconds and then turn back on. This was categorized in the event viewer as a driver failure and then recovery, so I believed it was an issue with my GPU. All that was happening was my computer stopped outputting a video signal and it would come back on its own once the driver crash reporter got its stuff together. So, I gave my GPU and power supply (a 6900XT and an 850w gold rated unit) to a family member for Christmas, hoping that being placed into a totally different system configuration would eliminate whatever instability was causing the issue. Except now things have gotten much worse. Not only has said family member begun experiencing the exact same issues I was having, where their PC is stopping outputting video before coming back. But my computer still has the issue, except now whenever the black screen happens, my computer instead does a COMPLETE HARD REBOOT. In the event viewer, there's little to no information regarding these mysterious reboots, other than two WHEA-Logger errors that show up in the system section at the exact time of the reboots every time they happen, and say this: A fatal hardware error has occurred. Reported by component: Processor Core Error Source: Machine Check Exception Error Type: Cache Hierarchy Error Processor APIC ID: (0 or 8, depending on which of the two consecutive errors you're looking at) Except I have no idea what any of that means or how to diagnose. My new GPU and PSU are a 5700XT and a 750w bronze rated unit. I have no idea where to even start looking for a solution, and the number of computers I'm now trying to troubleshoot has just doubled. I'm at my wits end here, I'm this close to just selling off both computers. buying prebuilts and never touching a custom computer or its components ever again. Any assistance would be very much appreciated, and I would be very thankful for anyone with information on the subject!

Swapped the boards of this computer and another one, and now it posts totally fine. Original board refuses to post with any components I try. Board is toast, somehow, and only results in a CPU + DRAM light coming on and no post. So I guess that's it.

There's just one 4+4pin CPU connector in the normal location, and yeah it's plugged in. Made sure to reseat it, plus the 24pin and the GPU 8pin a couple times each and still nothing.

So the system in question was perfectly functional in its old case. Powered it down, swapped it from its old case into the new case, and now, it won't POST. All the fans in the system turn on, the LEDs on the fans turn on, but there's no video output, the power and reset buttons don't seem to do anything, and the debug lights on the motherboard stay solid red on both DRAM and CPU. The system config is as follows: R5 3600, ASRock B550AM Gaming (CyberpowerPC unique asrock board, pretty much just a more barebones B550M-a/c), 2x 8gb Corsair Vengeance LPX 3200 CL16, RTX 3060ti, EVGA 600BR. Things I've tried so far: clearing the CMOS, reseating the CPU 8pin, GPU 8pin, and board 24pin power connectors, reseating and swapping around ram modules to different slots, removing the front panel connectors, making sure none of the standoffs were shorting anything on the back of the board, and reseating the CPU. Things I've not tried so far: a full disassembly, testing outside the case, reseating the GPU, unplugging all cables except for the 3 power cables, replacing any of the parts with spares (don't have any spares on hand except for the old case), or pretty much anything else. Any suggestions for me to test tomorrow or other advice would be greatly appreciated. Thanks.

On October 15th of last year, I bought an ASRock 6900XT off of Newegg for $1700. Ever since May of this year (specifically ever since AMD Radeon Adrenalin Driver version 22.5.2) I've been having a persistent issue that only happens with this graphics card and no others. Every so often, the screen will turn black and either crash my open program before turning back on, or it won't turn back on and will require a forced restart, which closes all my programs anyway. I've asked around and tried every solution I possibly can but it appears this may be a VBIOS issue which is pretty universally a field that amateur consumers are recommended against messing with. Newegg says the GPU has a 3-year warranty, but when I go to the order page, it says that it's "past return period" and only offers ASRock's website for support. When I go to ASRock's website, they only have an RMA form for Motherboards and Motherboard related issues. What is and isn't covered under warranty and how long their warranties last is also rather unclear, as some places it says 1 year, other places say 3 years. Do I just have to email their universal support email to see what they can do? I've been pleading wherever I can for a way to fix this issue without having to warranty/rma my gpu but so far there hasn't been any other option given so this is pretty much my last resort. I just don't really know how to get the process started. Any advice or assistance would be greatly appreciated, thanks.