I do know the frustration of not being able to find a drive that clearly isn't working. Last week I spent ages trying to find a drive labelled SDB on the Dashboard the wasn't appearing in the array, cache or unassigned drives. I ended up having to go through disconnecting and then reconnecting each drive in turn. FInally found the answer was that I'm an idiot and Dashboard list of devices included the docking port built into the case, but not the Esata port right next to it strangely enough..