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Detective

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Profile Information

  • Gender
    Male

System

  • CPU
    AMD Ryzen 7 3700X
  • Motherboard
    Asus TUF GAMING X570-PLUS (WI-FI)
  • RAM
    Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3200 Memory
  • GPU
    Sapphire Radeon RX 5700 XT 8 GB NITRO+
  • Case
    Phanteks Enthoo Primo ATX Full Tower Case
  • Storage
    Silicon Power 1 TB M.2-2280 NVME Solid State Drive
  • PSU
    Corsair HX1000i W 80+ Platinum
  • Display(s)
    BenQ EX2780Q 27.0" 2560x1440 144 Hz Monitor
  • Cooling
    Noctua NH-D15, Premium CPU Cooler with 2x NF-A15 PWM 140mm Fans
  • Keyboard
    Microsoft All-in-One Media Keyboard
  • Mouse
    Logitech Hero G502 SE
  • Sound
    BenQ EX2780Q + Logitech LS11
  • Operating System
    Windows 10 Pro x64
  • Laptop
    Toshiba Satellite A300, intel core 2 duo, 11yrs old
  • PCPartPicker URL

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  1. Thanks for the informative reply, really appreciate it, these are not 2 but 5 fans connected via a 4 pin header & if they run at full speed, they are super noisy. Regarding the fan setup, I've 2 front, 1 bottom, 1 rear & 1 at top. About the optional thingy, I've no prior knowledge regarding this, I've to read more & watch a lot of videos but what I learned & understood so far is I should leave it as it is, for example: 1.325V is not safe for zen 2.
  2. If temps are fine, I would prefer it the way it is, I've 5 fans in my PC case, its already noisy enough!
  3. Thanks for the reply & information, Ryzen master showing 40-45°C Max & Hwinfo64 showing: I am not familiar with Hwinfo64, can you please tell me which one I've to worry about?
  4. Hi/peace, I built my first PC 7-8 months ago in winter, at that time its temperature was between 35-50°C Max, now in summer it reaches 45-70°C Max while browsing & watching videos, I did a test with Cinebench & Prime 95 for approximately 30 minutes or more, with Cinebech it reaches 60-70°C Max & with prime 95 it reached 60-79°C Max, is it safe? Some opinions are in the favor of undervolting it, while others say it's not a good idea, Ryzen 7 3700x meant to be like that, leave it as it is!! Please guide me, I am afraid!!! Thank you.
  5. Already mentioned in my post, Currently installed: Adrenalin 2020 Edition 19.12.2 Recommended (WHQL).
  6. Hi, peace, I've completed my first build 3 weeks ago: PCPartPicker Part List: First time Build CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor CPU Cooler: Noctua NH-D15, Premium CPU Cooler with 2x NF-A15 PWM 140mm Fans Motherboard: Asus TUF GAMING X570-PLUS (WI-FI) ATX AM4 Motherboard Memory: Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3200 Memory Storage: Silicon Power 1 TB M.2-2280 NVME Solid State Drive Video Card: Sapphire Radeon RX 5700 XT 8 GB NITRO+ Video Card Case: Phanteks Enthoo Primo ATX Full Tower Case Power Supply: Corsair HX1000i W 80+ Platinum Certified Fully Modular ATX Power Supply Monitor: BenQ EX2780Q 27.0" 2560x1440 144 Hz Monitor Windows 10 pro (Genuine) Bios updated to the latest version All the drivers installed & up to the latest version No overclocking of CPU or GPU Power plan: "AMD Ryzen High Performance" but no longer available, don't know why, tried every fix but couldn't bring it nor "AMD Balanced" back, I think it happened after GPU drivers update, only my assumption! Current power plan: Win 10 pro "High Performance" CPU temperature: 35-50°C Max GPU driver version: Adrenalin 2020 Edition 19.12.3 Optional, uninstalled! Current version: Adrenalin 2020 Edition 19.12.2 Recommended (WHQL), installed again yesterday! Sapphire Radeon RX 5700 XT NITRO+ issues: * GPU temperature reaches 50-56°C rarely goes to 58°C (doesn't remain at 56°C for long, back & forth from 50 to 56°C) when idle (web surfing & watching videos) with 0RPM fans spinning, I've read that it's normal for this card, thus no worries, but is it normal? * Black screens, when watching prime every time I forwarded or re-winded the video, screen went black & then came back, super disturbing but last time I checked the issue seemed fixed, can't try it now, Out of Subscription ? * Black screens, when watching youtube or any video especially when trying to go to full screen, goes black & comes back again, happens rarely but really disrupting! * Screen sometimes wakes up & sometimes doesn't wake up, when the monitor screen tuns off, clicking & moving the mouse won't make it turn back on, sometimes it works even after a long time remaining off & sometimes it won't work even if the screen turned off seconds ago, sometimes/mostly it turns on but says: "NO HDMI Signal"! Solution: Turn the monitor off & on, can sometime takes 2-3 tries, if that doesn't help unplugging & plugging the HDMI cable from the GPU works! * Black screen most annoying experience till now, yesterday or the day before I was watching a gameplay video on youtube & upon trying going to full screen, boom screen went black, GPU fans started spinning at full speed, as always turned the monitor off & on but with no luck, unplugged & plugged the HDMI cable again yet no luck, used the reset button on the case, tried that at least thrice or more but with no luck also, even after doing that GPU fans kept spinning at full speed! Solution: turned the PC off using the power button!! * Freezes/Crashes: When starting the game using the rockstar launcher! Fix: Can take 2-3 restarts! When going full screen mode with my VPS, Fix: Can also take 2-3 restarts! Random freezes/crashes! So, are there any solutions, what your advice, I am thinking of returning & replacing it with 2070 or 2080 super?? Thank you. FIX: The problem was with the HDMI cable that came with my BenQ EX2780Q monitor, after I purchased a VESA certified DP 1.4 cable, this issue was gone, thank GOD it was the most annoying issue for me!
  7. Hi, peace, I ordered my PC parts couple days ago: PCPartPicker Part List: First time Build CPU: AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor CPU Cooler: Noctua NH-D15, Premium CPU Cooler with 2x NF-A15 PWM 140mm Fans Motherboard: Asus TUF GAMING X570-PLUS (WI-FI) ATX AM4 Motherboard Memory: Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3200 Memory Storage: Silicon Power 1 TB M.2-2280 NVME Solid State Drive Video Card: Sapphire Radeon RX 5700 XT 8 GB NITRO+ Video Card Case: Phanteks Enthoo Primo ATX Full Tower Case Power Supply: Corsair 1000 W 80+ Platinum Certified Fully Modular ATX Power Supply Monitor: BenQ EX2780Q 27.0" 2560x1440 144 Hz Monitor At the time of ordering I also added a surge protector, but removed it upon realizing that it has American/NEMA/US/120v outlet plug (type B) & what I need is a 220v UK or European outlet plug (type G/C/E/F). And it is really hard to find a 220v 3000-4000+ joules surge protector, don't know why, is 220v considered safer than 110v!? So, I searched for couple of days & found some interesting PC protection products, Auto voltage regulator, surge protector, UPS & power conditioner. Now I am not sure what I need, although I doubt if I really need a power conditioner or an UPS, I've been using my 11yrs old laptop with a simple power strip in worst conditions like thunder, lightning & brownouts (not continuously), there has been times when in 5-10 minutes 4 or 5 blackouts occurred. According to my search, I found that UPS don't provide voltage regulation, only a little bit surge protection & a backup in case of a blackout (which I don't need since I am not doing any important work on it), am I right? If AVR, I am thinking of going with STAC ST1000W If surge protector, ORICO 6 Way Outlet Power Strip Surge Protector If UPS, APC Smart-UPS 1000VA LCD 230V - SMT1000I Please advise & enlighten me!!
  8. One small question, Will you recommend Enermax MaxTytan 800w, 80 Plus Titanium? Is there a reason it's not mentioned in the tier list?
  9. Thanks for the hard work, informative & awesome list.?? Though one question bugging my mind, why is seasonic not in Tier S & A+ list, is it not good enough In Tier A, Seasonic Prime is mentioned, does that include all Prime series from gold to titanium
  10. Hello everyone, Update on the issue: I contacted Amazon CS again, this time I contacted the "return & refunds department" & provided four product links (Motherboard, CPU, GPU & PSU) "sold and shipped by Amazon" in my question along with an addition link (CPU cooler) "sold by seller & fulfilled by Amazon" I started the question by adding a sentence from this page, About Warranty Repairs & here is an overview of that conversation: Me: I want to know which products fall in this category: "Warranty repairs are available for some products sold directly by Amazon.com and covered under a manufacturer warranty." Does that mean Amazon will be responsible for warranty claims? Amazon CS: 'Does that mean Amazon will be responsible for warranty claims?' That's right! shared the links... Amazon CS: Yes, the first three yes. The latter is (CPU cooler) sold by ------ and Fulfilled by Amazon. In the latter case, you have the refund guarantee in case something happened with the item Me: Just to be clear, we are talking about products warranty & not 30 day warranty? Amazon CS: The item warranty, described in the item, is one year.! If you want more than one year you must pay the extra Me: I didn't find the 1 year warranty mentioned within the item links I shared? Amazon CS: In most cases it is a year. I'm sorry the warranty information for this product isn't listed on our website. Many of the items offered on our website are covered by a manufacturer's warranty. If you'd like a copy of the manufacturer's warranty for a product found on Amazon.com please click in this link About Manufacturer's Warranties And send an email with your questions or requests Me: Ok, the warranty for the items sold & shipped by Amazon, Amazon will be responsible & not the manufacturer, am I right? Amazon CS: That's right! Me: So, for example: If a monitor, GPU or a motherboard becomes defective after 30 days, I have to contact Amazon for the repairs or replacement? Amazon CS: After 30 days we must contact the warranty department at Amazon because Amazon is the seller. This department will determine if it is repaired or replaced. Before these 30 days, if you contact Amazon customer service, we can do the replacement at one time without contacting the warranty department. To your question, yes! After 30 days, you can contact Amazon Customer service transfers the case to the warranty department and as I said before, this department is responsible for evaluating whether it is repaired or replaced Me: That's wonderful, So, even if the item is shipped internationally by Amazon, will I still benefit from the manufacturer's warranty? Amazon CS: Yes I must say, I am relieved somewhat! I also contacted Amazon italy which resides in EU, I asked about three monitors, I must say the guys there were super polite & I kinda sensed a different vibe and energy, in a positive way, here is an overview of it: Amazon.it CS: ... I've carefully checked these items and I see these items are available sold and fulfilled by Amazon.it and also sold and fulfilled by Amazon.it warehouse deals and there're available sold and fulfilled by sellers "marketplace orders" and the warranty is according to the kind of the item that you will purchase from. Please note that any item labeled sold and fulfilled by Amazon.it "Venduto e spedito da Amazon.it" are under the legal warranty for two years from Amazon.it. If any of these items showed any defect within the warranty period you will be eligible for the following: - A full refund (return of the original item required) - A partial refund of small percentage of the item's price for keeping the item - A free replacement (If available or if the item is still in stock) and return of the original item required For the items that are sold and fulfilled by Amazon Warehouse deals. If any of these items showed any defect within the warranty period you will be eligible for the following: - A full refund (return of the original item required) - A partial refund of small percentage of the item's price for keeping the item, but there're some items have no partial refund as it is according to the item itself Mentioning that in case of returning any item back to Amazon as the reason that the item is defective, we refund all the shipping charges you will have to endure to return the item so any amount you will pay will be refunded upon sending us a PDF or JPG of the courier receipt to the following email address : orders-2@amazon.it For the marketplace items which are sold and fulfilled by third part sellers, you can find all information about Amazon Marketplace orders in the following link: Help in English You can find full details of the A-Z Guarantee at the following page: Garanzia dalla A alla Z .... My follow up: ... if the item is shipped internationally, will I still be able to benefit from 2 year warranty? Is it possible to purchase additional warranty if the item ships internationally? Amazon.it CS: ... I assure you that, you will benefit from the 2 years legal warranty even if the item is shipped international, as you are covered by our 2 years legal warranty anywhere is included. Regarding the additional warranty, I kindly ask you to contact our relevant department for more information about if it... I must say, I will choose Amazon.it (EU) anyday over Amazon US. Today again I contacted Amazon US CS regarding a monitor warranty "sold by a seller & fulfilled by Amazon" & it didn't go well. Amazon ships the monitor to my location along with mentioning a 3 Year Limited Manufacturer Warranty on the product's page, but fails to mention that "IT IS ONLY EFFECTIVE IN THE US AND CANADA". First I contacted the seller & here is his response: "Sadly my information of warranty does not expand on that exactly. Please contact ----- directly for their warranty info Thank you" So, I went to the manufacturer's site & found the warranty information for that particular model & it was clearly mentioned that the warranty will only be available in US & Canada. Why will Amazon ship it to my location without mentioning that it will come without any warranty!? I mean you can ship it where ever you want but the least you could do is mention that "BUY AT YOUR OWN RISK"!!! To conclude, one should buy with caution, ask, research & contact the seller before you make up your mind untill WE make a difference, and like @Anomnomnomaly said: "EVERYONE should join a consumer rights group regardless... learn what your rights are and spread that knowledge to others so we don't have people dying because of stupid bureaucracy." "Make a nuisance of yourself, complain loudly, firmly and politely... don't rant and rave, state your case with facts and don't be afraid to be aggressive (politely). It seems that's the only way to get results these days, by calling them out publicly."
  11. You're a one strong willed person, I admire you for that. ? You're right, I should ask them publicly where they can't hide & cover their faults!? Actually after finding out the harsh truth about warranties, I was planning to email each & every PC parts manufacturer & ask them whether they will honor their warranty & take responsibility for their products, but your idea seems better! ? In the meantime, I replied back to gigabyte, took them three days to reply to my first message, now three days have passed on my second reply, lets see what will be their reply! ☹
  12. Thank for an informative input, really appreciate it. The conversion I shared in my starting post between Amazon.de & the customer who bought a Samsung CHG70 monitor resides in the same country where I live, I want to ask him directly but I am unable to register on that forum, after confirming my registration, they asked for my mobile number, so, I gave it but didn't receive any verification code, I tried it several times but I get a message saying: We're unable to send any messages to you, I contacted their support, so let's see what happens. So, this guy bought from Amazon.de & gave an advice at the end of his topic to only buy from Amazon & not from Newegg because of the 30 day only guarantee... Another guy disputed him by saying I also bought the same monitor from Amazon & it didn't even serve me for a year, I asked Amazon & they said talk to the manufacturer & now it's residing in my garage... Then the original poster replied, it can't be, then the one who disputed him shared his conversation with the Amazon CS representative in which he mentioned that both his "Gigabyte X399 Aorus Xtreme" & "MSI Gaming GeForce RTX 2080 Ti" died & the order was only three months old, So the Amazon CS simply gave him the links to both manufacturer's contact us page.? Then the original poster shared his conversation with the Amazon.de CS representative which I mentioned in my original post... Someone also asked him, where can I get it with the warranty. He the original poster replied, from Amazon but the seller should be Amazon. It's obvious that they were unaware of the Directive 1999/44/EC law, like I was before. The reason or mentioning all that was if Amazon.de (really hard to find something that actually ships to my location) ships to my location then according to the buyer who bought it from there comes with a 2 year warranty! You may be right, it needs further investigation!? I hope I can get an appointment with Detective Conan.? The most astonishing thing to me is if the Products sold by Amazon or third parties can be shipped to my location then they should come with an international warranty because the manufacturer allowed Amazon to sell them to my location, am I wrong!!!???
  13. Thanks for the super informative input, lots of love & respect.? I can't grasp the fact of how you could get a repair for a product that's passed its warranty period! Where I come from, if you get a repair or a replacement during the warranty period then it's a bonus!? I don't mind getting a replacement, only it should lask & work.? The things you mentioned in your next to last paragraph, it's a sad reality & the true stories of injustices by our own govt/s!!? I 100% agree with you that everyone should join a consumer rights group. I wish if I have people like you in my neighbourhood, I could buy with an ease of mind. Thanks again for the reply & giving me some hope.? There are products that if I want to buy from Amazon US, I can't because Amazon US doesn't ship to where I live, but I can still buy them via "MyUS" or any other similar service provider, I can still benefit from the manufacturer's warranty (shipping it back to MyUS & then the manufacturer), but it would cost me more with a lot of headache. So, I decided to buy the products that are available for my location, for example: "NX-EDG27S v2" monitor "Sold by Washington Blvd Sales and Fulfilled by Amazon" is available for my location, so there is no question of invalidating the manufacturer's warranty, I think. The only hurdle I have is I want to deal with the seller & not the manufacturer & even Gigabyte is agreeing with me! If the seller is not willing to protect it's buyers or if it's the Country's law (even though I strongly disagree with it & smell an element of an injustice in it & that's why I am starting to admire EU laws regarding this particular case), I have to respect that, either buy from them according to their rules & regulations or look for a better place like EU? i.e., shop with an ease of mind, in other words, excellence??. Though one question is still floating in my mind, if I decide to purchase from Amazon US & the manufacturer refused to repair or replace it for me & I am sure I am getting robbed by the manufacturer, will I then be able to go to the Better Business Bureau or sue them in small claims court from another country (Middle East) & how much time it will take from within the state & from another country, it it's allowed?? "You should find an authorized seller in your country which will have products with warranty valid for your country." yeah, wish me luck for finding that one!
  14. Thanks for clarifying that, but are you 100% sure?? So, with Amazon.com, it's normal to sell the product & then abaddon the buyer, how can one protects himself from a dishonest warranty provider in that kind of an environment, I mean what's the process in case of an emergency?
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